Retail Store Associate

4 weeks ago


Madison Heights, Michigan, United States Big Lots Stores Full time
Retail Store Associate Job Description

We are seeking a highly motivated and customer-focused Retail Store Associate to join our team at Big Lots Stores. As a key member of our sales floor team, you will be responsible for providing exceptional customer service, maintaining a clean and organized store environment, and supporting our inventory management processes.

Key Responsibilities:
  • Provide excellent customer service, responding to customer inquiries and resolving issues in a timely and professional manner.
  • Maintain a clean and organized store environment, including the sales floor, stockroom, and customer service areas.
  • Support our inventory management processes, including receiving and stocking merchandise, processing returns and exchanges, and maintaining accurate inventory records.
  • Operate a cash register and process transactions accurately and efficiently.
  • Participate in visual merchandising and store displays to create an engaging and attractive shopping environment.
  • Assist with store opening and closing procedures, including setting up and breaking down displays and maintaining a safe and secure store environment.
Requirements:
  • Must be at least 16 years of age.
  • Strong customer service and communication skills required.
  • Ability to work a flexible schedule, including nights, weekends, and holidays.
  • Prior retail experience preferred.
  • Basic English literacy and math skills required.

We are an equal opportunity employer and welcome applications from all qualified candidates. We will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws.



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