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Retail Sales Lead

2 months ago

Monterey, California, United States Francesca's Full time
Job Summary

We are seeking a highly motivated and experienced Retail Sales Lead to join our team at Francesca's. As a key member of our sales floor team, you will be responsible for leading and motivating our associates to deliver exceptional customer service and drive sales results.

Key Responsibilities
  • Lead and Motivate Sales Floor Associates
    • Support and develop a high-performing sales team to achieve sales goals and objectives
    • Provide coaching and feedback to associates to improve sales skills and customer service
  • Operational Processes
    • Assist with opening and closing procedures, including cash handling and inventory management
    • Ensure a clean and organized sales floor and stockroom
  • Customer Service
    • Provide exceptional customer service to ensure a positive shopping experience
    • Respond to customer inquiries and resolve issues in a timely and professional manner
  • Business Results
    • Assist with driving business results by maximizing daily sales plans and improving metrics
    • Support the leadership team in achieving sales goals and objectives
Requirements
  • Experience
    • 1+ year of retail sales experience, preferably in a specialty store
  • Skills
    • Excellent communication and interpersonal skills
    • Ability to work in a fast-paced environment and prioritize tasks effectively
    • Strong problem-solving and analytical skills
  • Physical Demands
    • Ability to stand for long periods and move around the sales floor
    • Ability to lift up to 35 pounds
What We Offer
  • Competitive Pay
    • $16.75 hourly
  • Benefits
    • Generous team member discount
    • Opportunity to participate in our 401(K) Plan
    • Paid parental leave