Water Damage Project Coordinator

3 weeks ago


Pekin, Illinois, United States SERVPRO of North Central Tazewell County Full time

Company Overview

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SERVPRO of North Central Tazewell County is a leading provider of disaster restoration and cleaning services. We are committed to delivering exceptional results and exceeding customer expectations.

Salary

The estimated salary for this position is $55,000 - $70,000 per year, depending on experience and qualifications.

Job Description

In this role, you will be responsible for coordinating water damage restoration projects from start to finish. This includes providing priority response to potential customers, establishing and maintaining positive customer relationships, educating customers on the remediation process, and analyzing labor, equipment, and time requirements for each project.

Required Skills and Qualifications

To be successful in this role, you will need:

  • A high school diploma or equivalent, with an associate's or bachelor's degree preferred
  • At least 2 years' experience in estimating and/or insurance adjusting
  • Excellent customer service skills
  • Effective written and oral communication skills
  • Proficient use of Xactimate and DocuSketch, or willingness to learn
  • Advanced math skills
  • A good driving record

Benefits

This full-time, salaried position offers a competitive salary, incentive bonus program, 401(k) matching, dental insurance, health insurance, paid time off, training & development opportunities, and vision insurance.

Others

Normal working hours are 8.5-hour shifts Monday - Friday between 7:00 am - 5:00 pm, but due to the emergency response nature of the business, long hours, on-call work, and weekend work beyond normal hours may be required. Travel is primarily local, but some out-of-area and overnight travel may be expected.



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