Clinical Nursing Operations Specialist

1 month ago


Bethesda, Maryland, United States Lifelancer Full time
About the Role

As a Clinical Nursing Operations Specialist at Lifelancer, you will play a crucial role in providing exceptional patient care and support. This exciting opportunity allows you to work with patients, healthcare providers, and pharmaceutical companies to ensure seamless delivery of life-changing therapies.

Job Summary

We are seeking a highly skilled and compassionate RN to join our team as a Clinical Nursing Operations Specialist. In this role, you will provide call center services to patients with rare or chronic disorders on behalf of manufacturer clients. You will be responsible for educating patients, physicians, and families on prescribed therapies, utilizing reviewed and approved call scripts.

Key Responsibilities:

  • Provide high-quality patient education and support through phone calls and other communication channels
  • Collaborate with healthcare providers and pharmaceutical companies to ensure effective therapy delivery
  • Utilize approved call scripts to communicate key messaging to patients
  • Maintain accurate records and reports to support quality improvement initiatives
Requirements

To succeed in this role, you will need:

  • A minimum of 2+ years of nursing experience
  • An active RN license with no disciplinary actions or restrictions
  • Prior call center or telehealth nursing experience is a plus
  • Bachelor's degree preferred; Associate's degree commensurate with experience
What We Offer

We offer a competitive salary range of $65,000 - $85,000 per year, depending on experience, and a comprehensive benefits package that includes health insurance, paid time off, and professional development opportunities.

Why Join Lifelancer?

Lifelancer is a talent-hiring platform that connects professionals with opportunities in Life Sciences, Pharma, and IT. As a member of our team, you will have access to cutting-edge technology, innovative projects, and a collaborative work environment. We prioritize diversity, equity, and inclusion, and we strive to create a workplace culture that values employee well-being and growth.



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