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Retail Sales Manager

4 weeks ago

Orange, California, United States O'Neill Full time
Your Role

As a Sales Manager at O'Neill, you will be responsible for supporting the Store Leadership Team by delivering exceptional guest experiences and driving sales results. You will hold a key role in maintaining the daily operations of the store, training and motivating associates, and ensuring that the store meets O'Neill's high standards.


Your Responsibilities

  • You will be responsible for driving sales by maximizing Fitting Room and Salesfloor productivity and building guest loyalty through a best-in-class, in-store guest experience.

You're a People Leader

You will be a role-model leader, motivating and inspiring the team through O'Neill's core values. You will hold associates accountable to rocking O'Neill's service standards, especially on the Salesfloor and in the Fitting Room.


  • You will take pride in training and developing associates to ensure they continue to provide outstanding service and represent a Guest First culture.
  • You will challenge Sales Associates with clear, attainable goals and consistently provide ongoing performance feedback through real-time coaching.
  • You will motivate associates and drive engagement by celebrating outstanding performance.
  • You will be a visual and operational innovator, executing and innovating daily visual and operational procedures, including shipment processing, merchandising moves, and visual standards.

Integrity is Your Middle Name

You will ensure store safety standards are maintained, commit to Asset Protection standards, adhere to O'Neill's policies and procedures, and always do the right thing.


Requirements

  • You must love O'Neill product.
  • You must have led teams in a retail management role previously.
  • You must be able to multi-task and have attention to detail, with strong priority-setting and time management skills.
  • You must have flexible availability and be available to work when the guest shops.
  • You must love a discount (60% off O'Neill product and 30% off outside brands).
  • You must love a good contest to earn additional FREE merchandise.

Physical Demands

  • Ability to climb, reach, bend, and lift up to 30lbs.
  • Ability to work a sales floor and stockroom.

LJG is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, gender, national origin, religion, age, disability, sexual orientation, gender identity, protected veteran or military status, marital status, pregnancy (including unlawful discrimination on the basis of a legally protected pregnancy or maternity leave), genetic information, and any other characteristics protected by law.