Customer Data Representative

5 days ago


Champlin, Minnesota, United States Securitas Electronic Security Inc Full time

Securitas Technology offers a full portfolio of video, access, intrusion, fire and integrated systems and services. As a leading systems integrator and alarm monitoring company, we deliver the STC Difference, serving countless long-term clients with solutions and services that protect their people, customers, and assets.

We are seeking a highly skilled Customer Data Specialist to join our team in providing exceptional customer service and support. This role is responsible for handling a high volume of inbound calls from customers, technicians, and field personnel. The ideal candidate will have excellent communication skills, be able to multitask, and possess strong problem-solving abilities.

  • $45,000 - $60,000 per year
Job Description:

The Customer Data Specialist is responsible for building and maintaining account data, troubleshooting with technicians to activate accounts for live monitoring, and ongoing correspondence with customers regarding account information. This position requires a high level of accuracy and attention to detail, as well as the ability to work independently and as part of a team.

Duties/Responsibilities:

  • Handle a minimum of 50 inbound phone calls per shift
  • Build new accounts and ensure proper testing of alarm panels by field technicians
  • Manage and respond to daily emails with proper email etiquette through Outlook
  • Utilize available resources to perform daily job responsibilities
  • Process and respond to all customer requests received via phone and email
  • Provide available customer reports as requested
  • Provide world-class customer service to every contact

Work Environment:

  • Prolonged periods sitting at a desk and working on a computer
  • High volume call center
  • Variations of noise levels
Requirements:
  • High School Diploma, GED, or Equivalent required
  • Keyboard at a minimum of 35 WPM and accuracy at 96% or better preferred
  • 6+ months of customer service and/or call center experience preferred
  • Knowledgeable of MS Office - Word, Excel, and Outlook

Benefits:

  • Medical, Dental, Vision, and Life Insurance
  • Company Paid Short Term and Long-Term Disability
  • 401K with 60% Match up to 6% of salary
  • Paid vacation, holiday and sick time
  • Educational Assistance
  • Exceptional growth opportunities
  • Wide variety of employee discounts on travel, equipment, and more


  • Champlin, Minnesota, United States Sam's Club Full time

    About This Opportunity:We are seeking a Customer Service Representative to join our team at Sam's Club! As a key member of our sales floor team, you will be responsible for providing an exceptional shopping experience for our members.Key Responsibilities:Deliver outstanding customer service by greeting members, answering questions, and resolving issues in a...


  • Champlin, Minnesota, United States Block Advisors Full time

    Job OverviewAs a Customer Service Representative with Block Advisors, you will play a vital role in delivering exceptional client experiences. Your primary responsibility will be to provide top-notch support to clients in a fast-paced environment.This position requires excellent communication skills, the ability to multi-task, and strong organizational...


  • Champlin, Minnesota, United States Tony Hoaglund - State Farm Agent Full time

    Job Title: Insurance RepresentativeWe are seeking a highly skilled Insurance Representative to join our team at Tony Hoaglund - State Farm Agent. As an Insurance Representative, you will play a vital role in growing our agency through meaningful client relations and acting as a liaison between customer needs and agency departments. Your primary...


  • Champlin, Minnesota, United States MRA Recruiting Services Full time

    Compensation: $60,000 - $80,000 per annumAbout the Role:Rapid Packaging is seeking a skilled Customer Service Specialist to join its dynamic team. As a key interface between customers and our organization, you will play a crucial role in delivering exceptional service experiences.Key Responsibilities:Partner with outside sales teams to meet customer...


  • Champlin, Minnesota, United States Dollar Tree Full time

    **Role Description:**We are seeking a highly organized and customer-centric Sales Floor Associate to join our team at Dollar Tree. In this role, you will be responsible for providing top-notch customer service, processing sales transactions, and maintaining a clean and organized store environment.**Key Tasks and Responsibilities:**Operate cash register with...


  • Champlin, Minnesota, United States MRA Recruiting Services Full time

    Job Overview:Rapid Packaging is a leader in the packaging industry with over 40 years of experience. We are seeking an Inside Sales Representative to join our team.About the Role:This is a sales-oriented position that requires excellent communication and interpersonal skills. The ideal candidate will be responsible for selling Rapid products via outbound...


  • Champlin, Minnesota, United States Sam's Club Full time

    Job OverviewWe are seeking a highly skilled and motivated individual to join our team as a Retail Associate. As a key member of our staff, you will play a critical role in delivering exceptional customer experiences and driving sales growth.


  • Champlin, Minnesota, United States Circle K Stores, Inc. Full time

    We are seeking a Sales and Service Representative to join our team at Circle K Stores, Inc. in Champlin, Minnesota. As a Sales and Service Representative, you will be responsible for providing exceptional customer service and sales experiences to our customers.The estimated salary for this role is $55,000 - $75,000 per year, depending on experience. This...


  • Champlin, Minnesota, United States Sam's Club Full time

    Customer Service Representative Job DescriptionWe are seeking a dedicated Customer Service Representative to join our team at Sam's Club. In this role, you will be responsible for providing exceptional customer service, maintaining a clean and organized store environment, and working collaboratively with other team members to achieve sales goals.Duties and...


  • Champlin, Minnesota, United States Sam's Club Full time

    About This Opportunity\We are looking for a motivated Member Experience Representative to join our team at Sam's Club in Woodbury, MN. In this role, you will be responsible for delivering exceptional customer service and creating a positive shopping experience for our members.\Key AccountabilitiesAssist members with purchasing decisions and process...


  • Champlin, Minnesota, United States Egan Company Full time

    Job Overview">Egan Company is seeking a highly skilled Associate Account Manager to join our team. As an Associate Account Manager, you will play a crucial role in supporting customers and direct project oversight for Account Managers, focused on fire & security.">About the Role">This position involves providing exceptional customer service, facilitating...

  • Retail Associate

    6 days ago


    Champlin, Minnesota, United States Sam's Club Full time

    Company Overview:Sam's Club is a leading membership-based warehouse club that provides its members with a wide range of products and services at discounted prices. As a Member Service Representative - Club Assistant, you will play a critical role in ensuring that our members have a positive shopping experience.Salary:The hourly wage range for this position...


  • Champlin, Minnesota, United States Sam's Club Full time

    The Member Service Representative - Club Assistant is an exciting opportunity to join Sam's Club as a member of our dynamic team. As a key member of our operations team, you will play a vital role in ensuring that our members receive exceptional service and have a positive shopping experience. Your responsibilities will include ensuring that all merchandise...


  • Champlin, Minnesota, United States Sam's Club Full time

    Estimated Salary: $20.50/hour. This estimate is based on national averages and may vary depending on the location. As a sales floor support specialist, your responsibilities will include maintaining a clean, neat, and member-ready area, ensuring that all merchandise is properly stocked and facing, and addressing any customer complaints or issues promptly....


  • Champlin, Minnesota, United States Circle K Stores, Inc. Full time

    About Circle K Stores, Inc.We are seeking a Customer Service Representative to join our team. This role offers the opportunity to work in a fast-paced retail environment and provide excellent customer service to our valued customers.Estimated Salary: $25,000 - $35,000 per year, depending on experience.Key Responsibilities:Provide exceptional customer service...


  • Champlin, Minnesota, United States Egan Company Full time

    About Egan CompanyWe are one of the largest multi-trade specialty construction contractors and system integrators in the Midwest. With over 15 skilled trade unions serving virtually every infrastructure discipline in the industry, we provide comprehensive services including planning, design, engineering, construction, and maintenance.Job DescriptionThis role...


  • Champlin, Minnesota, United States Circle K Stores, Inc. Full time

    About UsCircle K Stores, Inc. is a retail leader with a commitment to delivering exceptional customer experiences. We are seeking a Customer Service Representative to join our team and help us achieve our mission.Estimated Salary: $30,000 - $40,000 per year, depending on experience and qualifications.Job Description:Job Overview:This role provides an...


  • Champlin, Minnesota, United States Tony Hoaglund - State Farm Agent Full time

    As an Insurance Account Representative with Tony Hoaglund - State Farm Agent, you play a vital role in our daily business operations and customer success. Your key responsibility is to grow our agency through meaningful client relations and act as a liaison between customer needs and agency departments.You will improve the lives of our customers by...


  • Champlin, Minnesota, United States Circle K Stores, Inc. Full time

    About Circle K Stores, Inc.We are a leading convenience store chain with locations across the country. We are seeking a Customer Service Representative to join our team and help us deliver exceptional customer experiences.Estimated Salary: $28,000 - $38,000 per year, based on your skills and experience.Job Description:Store Overview:Circle K Stores, Inc. is...


  • Champlin, Minnesota, United States MDS Staffing Full time

    Job SummaryWe are seeking a highly skilled Electrical Project Coordinator to join our team at MDS Staffing. This role will be responsible for coordinating and managing electrical projects from start to finish, ensuring seamless execution and timely delivery.Main Responsibilities:Coordinate with sales, engineering, and production teams to meet customer needs...