Customer Service Representative

1 month ago


Goshen, United States The Helm Agency Full time
Job DescriptionAt The Helm Agency, we're seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our team, you will be responsible for providing exceptional customer service, responding to inquiries, and maintaining a strong work ethic to drive success.Responsibilities
  • Establish and maintain strong customer relationships through prompt and accurate service.
  • Provide clear and concise information regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
  • Maintain a high level of organization and productivity to meet the demands of a fast-paced insurance agency.
  • Collaborate with the team to achieve sales and service goals.
Requirements
  • Excellent communication and interpersonal skills.
  • Ability to work in a team environment and adapt to changing priorities.
  • Strong organizational and time management skills.
  • Ability to maintain confidentiality and handle sensitive information.
What We OfferWe offer a dynamic and supportive work environment, opportunities for growth and development, and a competitive compensation package. If you're a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.

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