Automotive Service Advisor/Writer

4 days ago


Ann Arbor, Michigan, United States Lithia Motors Full time
Job Title: Automotive Service Advisor/Writer

We are seeking a highly skilled and experienced Automotive Service Advisor/Writer to join our team at Suburban Chevrolet Cadillac of Ann Arbor. As a key member of our service team, you will be responsible for providing exceptional customer service and ensuring the highest level of satisfaction for our clients.

Responsibilities:
  • Provide accurate and detailed estimates to customers
  • Communicate effectively with customers and team members
  • Work efficiently in a fast-paced environment
  • Meet or exceed sales and customer satisfaction targets
  • Stay up-to-date with industry developments and best practices
Requirements:
  • 2+ years of experience as a dealership Service Advisor/Writer
  • CDK knowledge a plus
  • Ability to work in a fast-paced environment
  • General knowledge of automotive mechanical operations
  • Dependable, friendly, enthusiastic, and self-motivated
  • Polished and professional
  • Highly organized with superior time management and prioritization skills
  • Valid Driver's License with an insurable driving record
  • Computer proficient
What We Offer:
  • Competitive pay and benefits package
  • Opportunity to advance your career in a dynamic and growing company
  • Professional and fun work environment
  • Medical, Dental, and Vision Plans
  • Paid Holidays and PTO
  • Short and Long-term Disability Insurance
  • Company-paid Life Insurance
  • 401(k) Retirement Plan with Employer Match
  • Employee Stock Purchase Program
  • Vehicle Purchase Discounts
  • Wellness programs

Lithia & Driveway is an equal opportunity employer and a drug-free workplace. A criminal history background check and pre-employment drug screen will be conducted on the final candidate prior to beginning employment.



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