National Training Coordinator for Ophthalmic Technicians

2 weeks ago

Dartmouth, United States Confiential Full time

Position Overview:

We are seeking a dedicated National Training Coordinator to oversee the development and implementation of a comprehensive training program for ophthalmic technicians. This role is essential in establishing a structured curriculum that spans 12 months and includes three distinct tiers of training. The coordinator will also play a pivotal role in training front office personnel, ensuring a cohesive approach to staff development.

Key Responsibilities:

  • Design and execute a detailed training program that encompasses:
    • Tier I: Introductory training during the first six months, focusing on skill development and testing.
    • Tier II: Development of ongoing training and annual assessments for technicians to retain Tier III certification.
    • Tier III: Continuous education and annual evaluations to maintain Tier III certification.
  • Conduct regular check-ins and assessments to support the GROW program.
  • Collaborate with local educational institutions and industry partners to facilitate on-site training sessions.
  • Assist in creating an online platform for tracking Continuing Medical Education (CME) and training opportunities.
  • Implement a robust evaluation system to document competency and ensure training objectives are met.
  • Continuously monitor and refine the training program to ensure quality and effectiveness.
  • Contribute to the performance assessment of technicians and other staff through a structured evaluation process.

Required Skills and Qualifications:

  • Proficient in Microsoft Office Suite and instructional software.
  • Experience in developing instructional materials and utilizing teaching platforms.
  • Strong project management capabilities with the ability to manage multiple initiatives simultaneously.
  • Excellent interpersonal and communication skills across all levels of the organization.
  • Highly organized with the ability to create timelines, budgets, and schedules.
  • Ability to prioritize tasks and manage time effectively.
  • Strong leadership and mentoring skills.
  • Exceptional verbal and written communication abilities.

Education and Experience:

  • Experience as an Ophthalmic Technician in a clinical setting.
  • A Bachelor’s or Master’s degree in Business, Nursing, or Health Care Administration is preferred.
  • A minimum of two years of relevant training experience.

Physical Requirements:

Ability to perform various physical tasks including sitting, standing, bending, and lifting. Must possess the ability to see, hear, and communicate effectively.

Working Conditions:

Occasional travel to various locations may be required.

Additional Information:

This job description is intended to provide a general overview of the position and is not exhaustive of all responsibilities and duties that may be assigned. Responsibilities may change as needed.

Benefits:

We offer a comprehensive benefits package including medical, dental, and vision insurance, a Flexible Spending Account (FSA), paid long-term disability, life insurance, paid time off, and a 401k plan.

We are an Equal Opportunity Employer and do not discriminate based on race, sex, age, disability, religion, national origin, or any other protected status.

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