Experience Activity Director

2 days ago

Darby, Montana, United States Triple Creek Ranch Full time

Job Overview

Triple Creek Ranch is seeking an experienced Activity Director to join our team. In this role, you will be responsible for promoting guests' enjoyment of their stay through a polite and conscientious presentation of activities and opportunities available.

Key Responsibilities:

  • Inform guests of the on-ranch activities and assist with additional guest activity as needed.

  • Attend necessary meetings to disseminate guest activities to staff on both shifts.

  • Coordinate guests' requests with appropriate department managers, e.g., wrangler, dining room, kitchen, housekeeping, and front desk.

  • Keep accurate records and make them available to other Activities Coordinators.

  • Coordinate with off-ranch service schedules and provide itineraries as needed.

  • Maintain fishing equipment, give or set up fly fishing casting clinics, schedule fishing guides, and obtain guests' fishing licenses.

  • Provide games, movies, umbrellas, and any other miscellaneous items to guests.

  • Organize and assist guests with pack lunch orders and communicate requests to the kitchen.

  • Help plan and schedule special activities for the ranch and notify guests.

  • Help with gift shop sales and keep accurate sales records.

  • Help keep guest bills current by adding any activity or retail sale charges.

  • Give lodge tours/cabin tours for new guests and visitors.

  • Assist with answering phone calls, transferring calls, and/or taking messages for the ranch.

  • Arrange airport transfers for arriving and departing guests when needed.

  • Make sure guests who are off-ranch receive messages in a timely manner.

  • Have a thorough knowledge of the operation of Triple Creek Ranch and its history.

  • Perform any reasonable duties as deemed appropriate by management.

Requirements:

  • Speak with poise and confidence using proper English.

  • Write with proper spelling, grammar, and sentence structure.

  • Calculate and comprehend high school level mathematics with competency.

  • Possess functional computer literacy in Word, Excel, Outlook, and Adobe Photoshop.

  • Work efficiently in a noisy and crowded space with many distractions.

  • Stand or walk for varying lengths of time and use stairs.

  • Move fingers and hands easily and quickly to work with calculators and computer keyboards.

  • Lift and carry boxes, equipment, supplies, and other items weighing up to 40 pounds.

  • Operate, maintain, and perform minor repairs on small equipment, tools, appliances, and gear used by the Activities Department.

  • Possess a valid driver's license and pass the required motor vehicle records investigation.

  • Drive and operate various Triple Creek Ranch vehicles safely, effectively, and legally.

  • Always interact with guests in a polite, professional, and competent manner.

  • Function at all times in a cooperative, cheerful, amicable, and workmanlike manner.

  • Perform other job-related duties as assigned.

  • An Activity Coordinator must be completely honest and trustworthy in all aspects of the job, including when working around and having access to co-workers and guests' valuables, private property, and personal information.

  • Complete required medical first aid and CPR training and certification.

  • Complete Alcohol Service certification.

Salary: $14.50 per hour + gratuities.

Benefits: Medical coverage (full-time employees), supplementary benefits: dental, vision, accident, etc. (full-time year-round employees), PTO & 401k match (full-time year-round employees), employee discounts on stays and merchandise.

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