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Campus Center Receptionist

2 months ago

Dubuque, Iowa, United States Loras College Full time
Job Summary

Loras College is an equal opportunity employer committed to creating an educational and work environment that is inclusive, rich in diversity, and supportive of all students, faculty and staff. Individuals from diverse racial, ethnic, and cultural backgrounds, women, veterans, and persons with disabilities are strongly encouraged to apply.

Job Responsibilities
  • Front Desk Operations
    • Provides directions or information as requested by persons visiting the information desk or dialing the main college telephone number.
    • Takes appropriate action when notified of weather-related alerts while monitoring the storm radio.
  • Communication and Customer Service
    • Distributes incoming calls to appropriate college offices and student rooms.
    • Monitors College 911 telephone system.
    • Contacts on-call Physical Plant staff concerning maintenance-related problems, including alarms monitored from the fire alarm board.
    • Contact telephone repair service when necessary.
    • Accepts, signs and notifies faculty, staff and students of deliveries.
    • Contacts Health Center or other emergency personnel when personal injuries are reported.
    • Takes messages for individuals attending meetings being held in the ACC.
  • Visitor Services
    • Greets visitors to Alumni Campus Center and provides direction to various campus locations.
    • Provides directory assistance to callers and visitors.
  • Security and Access Control
    • Monitors computerized access control system for other campus buildings and alerts security officers when violations occur.
    • Enters, maintains, and updates data for the access control system, as well as the Security reporting system.
  • Administrative Support
    • Serves as communication link for Security, Health Center, Student Life, and Physical Plant via a two-way radio system.
    • Performs administrative and clerical tasks for Campus Safety and Security.
  • Professional Development
    • Supports the mission and vision of the College and respects the College's Catholic tradition.
    • Performs related duties as assigned.