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Senior Telecommunications Analyst

2 months ago

Annapolis Junction, Maryland, United States MAXIMUS Full time
Job Summary

We are seeking a skilled Telecommunications Analyst to join our team at MAXIMUS. As a Telecommunications Analyst, you will be responsible for managing and optimizing telecommunications systems and infrastructure.

Key Responsibilities
  • Analyze telecommunications data to identify trends, patterns, and anomalies.
  • Troubleshoot and resolve telecommunications issues, coordinating with service providers and vendors as necessary.
  • Support the deployment and usage of Avaya soft phone and IP Hard phones.
  • Perform changes in container-based technology (OCP).
  • Design, test, and deploy VDN/vector logic, routing, and call treatment based on business requirements.
  • Ensure compliance with telecommunications regulations, security standards, and data protection policies.
Requirements
  • Bachelor's degree or additional experience in lieu of degree.
  • 7+ years of experience in the related field.
  • Active Secret Clearance.
  • Proficiency in PBAX and VoIP communications (Avaya, Cisco), Avaya Virtual Platform.
  • Experience working with Windows 2012/2016 R2, AIX, RHEL, IBM Big Fix.
  • Team player, fast learner with ability to work proactively and independently to support mission critical operations.
Preferred Qualifications
  • Certified in Microsoft Technology Associate (MTA) and Linux.
  • Prior experience with TSA Homeland Security.
About MAXIMUS

MAXIMUS is a leading operator of government health and human services programs. We partner with state, federal, and local governments to provide critical, high-quality health and human service programs to diverse communities. Our mission is to help government agencies run programs cost-effectively and serve program constituents with improved outcomes.

Equal Employment Opportunity

MAXIMUS is an Affirmative Action/Equal Opportunity Employer. We provide equal employment opportunities to all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disabled status.