Care Management Associate

3 days ago


Lowell, Massachusetts, United States Tufts Medicine Care at Home Full time
Key Responsibilities
  • Screen phone calls and take messages for clinical personnel, forwarding appropriate calls to the Clinical Manager or taking a message with details.
  • Run daily reports, including Agent Summary, Schedule Request, Referral Report, and weekly Census, Visit Time Audit, and Visit Reports.
  • Assist managers with day-to-day operations and workflow, following established timelines and standards.

Please note that this job requires some evenings and weekends, but the exact schedule will be discussed during the hiring process.



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