Restaurant Operations Manager
4 days ago
About the Company:
Southern Multifoods, Inc. is a franchisee of Taco Bell, offering exciting opportunities for career growth and development.
Job Summary:
The Restaurant Operations Manager is responsible for directing and ensuring the efficient operation of the front line and kitchen. This role requires strong leadership and communication skills to motivate and guide team members in providing excellent customer service and quality products.
Responsibilities:
* Ensure customer satisfaction by providing quick, efficient service and quality products.
* Maintain knowledge and operation of all equipment and operations.
* Follows and abides by all safety rules, policies and procedures.
Requirements:
* Some high school courses preferred.
* Must be clean, neat and well groomed.
* Must have thorough knowledge of kitchen food preparation, register equipment operation and crew employment procedures.
* Must have good interpersonal communication skills to work with fellow employees and customers.
* Must have good hearing to work with customers and fellow employees and to work the drive through when necessary.
* Must have good vision to observe store dynamics and to operate kitchen equipment safely.
* Must be honest.
* Must be assertive and aggressive, but well mannered.
* Must be able to follow verbal and written instructions and read recipes.
* Must be able to pay attention to detail, cope with pressure and remain calm when challenging situations arise.
* Must work as team member and perform job duties with a minimum of disruption to customers or fellow employees.
* Must be able to tolerate standing, walking, lifting up to 50 lbs. and stooping during 90% of shift time.
* Must have good manual dexterity to be able to work rapidly and accurately during rush periods.
Estimated Salary: $45,000 - $60,000 per year, depending on experience.
Benefits:
* Competitive salary and bonus structure.
* Comprehensive benefits package, including medical, dental, and vision insurance.
* Paid time off and holidays.
Working Conditions:
* Work area temperature may be extreme and noise level may be high at times.
* May have to work without food or drink during busy times.
Decision Making Responsibilities:
* Observe, recognize, make decisions, react quickly, and adjust to different situations.
* Set priorities and react quickly to the needs of the customers, the dining room, and the work area.
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