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Cerner Millennium Scheduling Specialist

2 months ago

Chicago, Illinois, United States PCG INTERNATIONAL INC Full time
Job Overview

PCG INTERNATIONAL INC is a prominent management consulting firm dedicated to enhancing public sector operations, particularly in health, education, and human services. We are currently in search of a proficient Cerner Millennium Scheduling Analyst/Consultant to enhance our healthcare initiatives.

As a vital member of our Information Technology (IT) division, your primary responsibility will be to oversee the implementation, configuration, and ongoing support of the Cerner Millennium Scheduling module. Your collaboration with scheduling coordinators, department heads, and IT experts will be crucial in refining scheduling processes and improving patient access and appointment management through the Cerner Millennium system.

Key Responsibilities:

  • Customize and configure the Cerner Millennium Scheduling module to align with the unique requirements of our healthcare organization, including appointment types, scheduling protocols, templates, and resource distribution.
  • Work closely with scheduling coordinators, department leaders, and IT teams to evaluate and enhance scheduling workflows, ensuring operational efficiency, accuracy, and patient satisfaction.
  • Provide expert support and guidance to end-users, including front desk personnel, clinic coordinators, and healthcare providers, in the effective utilization of the Cerner Millennium Scheduling module.
  • Engage in system testing, validation, and troubleshooting to maintain the integrity and functionality of the Cerner Millennium Scheduling module.
  • Collaborate with cross-functional teams to ensure seamless integration of Cerner Millennium Scheduling with other clinical and administrative systems, facilitating smooth information exchange and interoperability.
  • Stay informed about industry trends, best practices, and regulatory standards related to scheduling and patient access management systems, sharing insights with the team.
  • Conduct training sessions and develop educational resources to foster user adoption and proficiency in the Cerner Millennium Scheduling module.
  • Partner with clinical and IT stakeholders to evaluate system performance, identify areas for enhancement, and implement improvements.
  • Participate in on-call support rotation to address system-related issues and emergencies promptly.

Qualifications:

  • Bachelor's degree in Healthcare Administration, Health Informatics, Computer Science, or a related discipline.
  • A minimum of X years of experience with Cerner Millennium Scheduling, focusing on system configuration, support, and optimization.
  • Cerner Millennium Certification in Scheduling or relevant modules is highly desirable.
  • In-depth understanding of scheduling workflows within a healthcare context, including appointment scheduling, resource management, waitlist handling, and patient access.
  • Proficiency in tailoring and configuring Cerner Millennium Scheduling to meet the specific needs of healthcare organizations.
  • Exceptional communication and interpersonal skills to collaborate effectively with scheduling coordinators, department heads, and IT professionals.
  • Analytical mindset with the capability to assess complex scheduling workflows, identify improvement opportunities, and propose actionable solutions.
  • Strong problem-solving abilities to troubleshoot system issues and deliver timely resolutions.
  • Familiarity with regulatory standards concerning scheduling and patient access (e.g., HIPAA, Meaningful Use criteria).
  • Ability to work independently and collaboratively in a dynamic healthcare environment.

Utilize your expertise in Cerner Millennium Scheduling to make a significant impact on patient care and operational efficiency.