Retail Sales and Service Coordinator

5 days ago


Carlisle, Pennsylvania, United States Michaels Stores Full time
Role Description

This role involves providing exceptional customer service, assisting with store operations, and contributing to sales growth through effective product knowledge and sales strategies. As a Creative Retail Team Associate, you will play a vital role in delivering a positive shopping experience, maintaining store recovery standards, and promoting our brand's creative vision.

Key Responsibilities:
  • Engage with customers, answer questions, and offer solutions to meet their needs.
  • Maintain store recovery standards, including merchandise presentation, inventory levels, and visual merchandising.
  • Assist with daily store operations, including receiving shipments, processing returns, and maintaining store appearance.
  • Collaborate with colleagues to achieve sales goals, manage stock levels, and maintain store efficiency.
  • Stay up-to-date on new products, promotions, and industry trends to provide expert knowledge and advice to customers.


Requirements

To excel in this position, you will possess:
  • Retail and customer service experience preferred.
  • Ability to work in a fast-paced environment, remaining flexible and adaptable.
  • Strong communication and interpersonal skills, with a focus on teamwork and collaboration.
  • Basic math skills and accuracy when handling cash transactions.
  • Physical stamina to stand for long periods, move throughout the store, and lift boxes as needed.


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