Retail Sales Associate
4 weeks ago
At DrDelphinium Designs + Events, we're passionate about delivering exceptional customer experiences. Our retail associates are the face of our company, and we're looking for individuals who share our commitment to providing world-class service.
Job SummaryWe're seeking a highly motivated and customer-focused Sales and Service Professional to join our team. As a key member of our sales team, you'll be responsible for delivering outstanding customer service, building strong relationships with clients, and contributing to the success of our business.
Key Responsibilities- Customer Service: Provide exceptional customer service, responding to customer inquiries, and resolving issues in a timely and professional manner.
- Relationship Building: Build and maintain strong relationships with clients, understanding their needs and preferences to deliver personalized service.
- Sales and Merchandising: Assist with sales and merchandising efforts, including maintaining store displays and promoting products to customers.
- Team Collaboration: Work collaboratively with the sales team to achieve sales goals and support the overall success of the business.
- Guest Service Mentality: Demonstrate a genuine desire to serve customers, with a strong focus on providing excellent service.
- Communication Skills: Possess good verbal communication and listening skills, with the ability to effectively communicate with customers and colleagues.
- Self-Starter: Be a self-starter who is energetic, flexible, and able to work independently for extended periods.
- Problem-Solving: Maintain a calm and tactful demeanor when dealing with difficult situations, with the ability to prioritize responsibilities and achieve results.
- Experience: Minimum two years of retail customer service experience, with a passion for delivering exceptional customer experiences.
- Flexibility: Be available to work a flexible schedule, including weekends, and be willing to adapt to changing business needs.
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