Service Writer
4 hours ago
US Tech Force is seeking a skilled Service Writer to join our team.
The ideal candidate will have previous work experience in the Manufacturing or Automotive industry and be able to develop relationships with customers through successful management of product or service delivery.
Responsibilities include:
- Assisting in handling customer complaints and concerns
- Maintaining customer profiles in computer systems
- Tracking repairs and their causes
- Developing cost estimates
- Verifying service contract coverage
- Processing warranty and Product Improvement Claims
- Logging parts needed and how much time should be allocated to make the repair
- Scheduling the appropriate technician for the repairs
- Conveying information to the customers in a timely fashion
- Ensuring all work orders are closed on a timely basis
Requirements:
- High school diploma, GED, or equivalent
- 2-plus years of experience in a service advisor role strongly preferred
- Experience or certification with specific manufacturer is a bonus
- Computer and point-of-sale proficiency
- Previous customer service experience
- Valid driver's license with an acceptable driving record
Benefits:
Medical, dental, and vision benefits are offered.
For more information, please visit our website at www.ustechforce.com.
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Service Writer
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Appleton, Wisconsin, United States US Tech Force - Appleton Full timeJob OverviewUS Tech Force is seeking a skilled Service Writer to join our team in Appleton. As a Service Writer, you will play a critical role in developing relationships with customers, managing product or service delivery, and ensuring timely completion of repairs.Key Responsibilities:Develop and maintain strong relationships with customers through...
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Appleton, Wisconsin, United States US Tech Force - Appleton Full timeJob SummaryWe are seeking a skilled Service Writer to join our team at US Tech Force - Appleton. As a Service Writer, you will play a critical role in ensuring seamless customer experiences and efficient repair processes.Key ResponsibilitiesDevelop strong relationships with customers through effective communication and issue resolutionManage customer...
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Service Advisor
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Appleton, Wisconsin, United States US Tech Force - Appleton Full timeJob SummaryWe are seeking a skilled Service Writer to join our team at US Tech Force - Appleton. As a Service Writer, you will play a critical role in ensuring seamless customer experiences and efficient repair processes.Key ResponsibilitiesDevelop strong relationships with customers through effective communication and issue resolutionManage customer...
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