Surgical Operations Coordinator

6 days ago


Anaheim, United States Kaiser Permanente Full time
Job Summary:
As a key member of the Kaiser Permanente team, the Surgical Operations Coordinator plays a vital role in ensuring the smooth operation of surgical services. Under direct supervision, this individual schedules patients for surgery, prepares pre-operative forms, and coordinates the scheduling of courtesy surgeons.

Essential Responsibilities:
  • Uphold Kaiser Permanente's Policies and Procedures, Principles of Responsibilities, and applicable state, federal, and local laws.
  • Process and/or schedule all surgery scheduling requests.
  • Coordinate and schedule all pre-operative appointments.
  • Collect surgical service statistics.
  • Monitor surgical service block utilization.
  • Interact with and assist patients and family members in answering questions and scheduling surgeries and ancillary activities.
Basic Qualifications:
Experience

Two years of previous medical office or clinic experience scheduling patients for pre-surgery work-ups and/or surgery appointments. Typing 25 wpm or as required by facility. Knowledge of and experience with pre-operative test requests and screening procedures. Ability to utilize communications skills effectively with physicians, clinic, and hospital staff and patients.

Education
  • Completion of a Medical Terminology course offered by an accredited educational institution.
License, Certification, Registration
  • N/A
Additional Requirements:
Preferred Qualifications:

Notes:
  • This is an on-call position, days and hours may vary.


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