Warehouse Operations Director

2 weeks ago


Suffolk, Virginia, United States UNIS Full time
Job Title: General Manager

The General Manager is responsible for overseeing the overall operation and financial performance of the warehouse by providing strategic direction and leadership for all warehouse activities associated with shipping, receiving, and inventory management.

Key Responsibilities:
  • Develop and implement strategies to improve warehouse efficiency and productivity.
  • Manage and control all warehouse activities, including receiving, storing, picking, and shipping materials.
  • Review and analyze department processes, policies, and procedures to ensure they are efficient and effective.
  • Implement and maintain a high-performance work environment.
  • Manage the budget and P&L of the operation.
  • Partner with engineering to implement and maintain proper layout of warehouse and product placement.
  • Perform quarterly and/or annual physical inventories and provide inventory reports.
  • Partner with customers to maintain a high level of customer satisfaction by providing consistent communication and following up on customers' concerns and requests.
  • Identify, document, and implement opportunities for continuous improvement.
  • Maintain a working knowledge of all operating systems pertaining to the work area.
  • Hire, train, supervise, motivate, and develop warehouse staff; manage schedules and workflow.
  • Assign duties and monitor quality of work; assure staff conforms to organizational policies and procedures and government regulations.
  • Keep up to date on overall activities of the team, identifying problem areas and taking corrective actions.
Requirements:
  • Bachelor's degree in business, logistics, or transportation.
  • Minimum 10 years of management experience in Third Party Logistics (3PL) required.
  • Experience with labor/workforce management and warehouse management systems (i.e. SAP, Red Prairie, Manhattan, JDA, etc.).


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