Patient Care Navigator

2 weeks ago


Lake Charles, Louisiana, United States Upward Health Full time

Job Overview

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We are seeking a skilled and compassionate Care Specialist to join our team at Upward Health. As a Care Specialist, you will play a vital role in delivering high-quality care to our patients in the comfort of their own homes.

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About Us

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Upward Health is an innovative medical group providing 24/7 whole-person care to individuals with complex needs. Our interdisciplinary team treats physical, behavioral, and social health requirements, ensuring comprehensive support for our patients.

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Responsibilities

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Your primary responsibility will be to conduct direct outreach to patients via phone, in-person visits, mailings, and other strategies to enroll them into our program. You will also meet patients in their homes or communities to conduct needs assessments, helping them set health goals and facilitate in-home provider appointments.

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Additional responsibilities include:

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  • Facilitating virtual visits from patients' homes to our providers remotely">
  • Supporting patients in meeting their healthcare goals related to quality measures">
  • Working within an interdisciplinary team to achieve market and/or organizational goals">
  • Obtaining and recording vital signs and other health information in electronic medical records (EMRs)">
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Requirements

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To succeed in this role, you must possess strong critical thinking skills, self-motivation, and excellent communication skills. Familiarity with concepts like motivational interviewing, trauma-informed care, and care coordination is highly valued.

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You should have at least 2 years of relevant work experience as a Community Health Worker, Peer Support Specialist, Medical Assistant, or similar role. A valid driver's license, reliable transportation, and ability to travel within your assigned territory are also required.

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We encourage candidates who are passionate about delivering exceptional care and committed to making a positive impact in the lives of others to apply for this rewarding opportunity.



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