Backroom Operations Supervisor

3 weeks ago

Nashville, Tennessee, United States TJ Maxx Full time
Job Summary

We are seeking a highly motivated and organized Backroom Processing Supervisor to join our TJ Maxx team. As a key member of our operations team, you will be responsible for ensuring efficient processing and merchandising of goods, providing exceptional customer service, and maintaining a clean and organized store environment.

Key Responsibilities
  • Create a positive internal and external customer experience by engaging and interacting with customers, and maintaining a clean and organized store.
  • Promote a culture of honesty and integrity, and maintain confidentiality.
  • Orchestrate truck deliveries, prioritizing the processing of merchandise onto the sales floor.
  • Train and mentor Associates on merchandising and processing principles.
  • Ensure merchandise is properly tagged, hung, secured, and coded.
  • Communicate effectively with the Coordinator on Duty to ensure efficient flow of goods to the sales floor.
  • Monitor productivity of the team and coach as necessary.
  • Organize and rotate back stock for easy replenishment.
  • Maintain and uphold merchandising philosophy and signage standards.
  • Maintain all organizational, cleanliness, and recovery standards for the backroom area.
  • Ensure compliance with recycling and hazardous waste programs.
  • Communicate accurately and effectively with management and Associates when setting and addressing priorities, and provide progress updates.
  • Provide and accept recognition and constructive feedback.
  • Partner with Management on Associate training needs to increase effectiveness.
  • Ensure adherence to all labor laws, policies, and procedures.
  • Promote credit and loyalty programs.
  • Support and participate in store shrink reduction goals and programs.
  • Promote safety awareness and maintain a safe environment.
Requirements
  • Able to work a flexible schedule, including nights and weekends.
  • Superior communication and organizational skills with attention to detail.
  • Capable of multi-tasking.
  • Able to respond appropriately to changes in direction or unexpected situations.
  • Team player, working effectively with peers and supervisors.
  • Capable of lifting heavy objects with or without reasonable accommodation.
  • Able to train others.
  • 1 year retail experience and 6 months of leadership experience.

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