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Property Leasing Supervisor

2 months ago

Austin, Texas, United States Student Quarters Full time
Job Overview

Position Summary: Oversee the Marketing and Leasing initiatives for the property, ensuring alignment with the management's standards. Collaborate closely with the General Manager to establish leasing objectives, formulate strategic plans, and achieve targeted occupancy rates.

Reporting Structure: Reports directly to the General Manager

Employment Type: Full-time

Work Schedule:

  • 8-hour shifts
  • Monday through Friday
  • On-call responsibilities
  • Availability on weekends

Location: Single site

Key Responsibilities:

  • Foster exceptional customer service relationships
  • Comply with established SQ Standards
  • Lead the Leasing team, ensuring all objectives are met
  • Develop monthly work schedules for the Leasing team
  • Coordinate the planning and execution of leasing events, renewal gatherings, and property activities as approved by the General Manager
  • Assist the General Manager in building relationships with external clients
  • Implement and manage marketing strategies, including a comprehensive marketing calendar, and provide necessary support
  • Track leasing and renewal metrics, identifying areas requiring additional training or support
  • Contribute to the creation of annual Marketing Plans and Budgets
  • Support the development and execution of Resident Programs and Retention initiatives, training on-site staff in leasing, marketing, and customer service
  • Participate in the recruitment and interviewing of Leasing team members
  • Handle internet inquiries, respond to prospect calls, and conduct property tours according to established guidelines
  • Ensure effective follow-up with prospects, adhering to follow-up standards
  • Utilize proven sales and marketing techniques to enhance property traffic and maintain occupancy goals
  • Maintain comprehensive knowledge of the property and its competitors
  • Complete market surveys and leasing reports punctually
  • Collect deposits and fees related to leasing
  • Prepare and manage all lease-related documentation accurately
  • Maintain precise records of prospect traffic and leasing data
  • Conduct quarterly inspections of units and prior to move-ins
  • Audit lease files to ensure compliance with standards
  • Assist with move-in and move-out processes
  • Log service requests from residents promptly
  • Contribute to the upkeep and cleanliness of the office and common areas
  • Perform various administrative duties as directed by the General Manager
  • Other responsibilities as assigned

Qualifications:

  • High school diploma or equivalent preferred
  • Ability to pass a background check
  • Fluency in English, both written and spoken
  • Basic to intermediate mathematical skills
  • Experience with property management software, such as Entrata, is preferred
  • Proficient computer skills required
  • Minimum of 1 year of experience in Property Management is required

About Student Quarters:

Student Quarters provides an ideal living environment that connects students with their community. We promote student engagement through prime apartment locations and vibrant events that highlight local businesses, restaurants, attractions, and campus life. Regardless of your lifestyle, we encourage you to thrive at SQ.

What We Offer:

  • Competitive salary with commission and bonus opportunities
  • Comprehensive dental, health, and vision insurance
  • 401k retirement plan options
  • Short-term and long-term disability coverage, along with company-paid voluntary life insurance
  • Paid time off, including a day off for your birthday
  • Paid holidays and floating holidays
  • 16 hours of paid volunteer time
  • An inclusive workplace for LGBTQ+ individuals
  • Age-inclusive environment
  • Support for veterans through our Hiring Heroes Program
  • Parental leave benefits

Our Mission:

To provide enriching experiences and outstanding results for our investors, employees, and residents.

Our Vision:

To be the leading partner for investors, employees, and residents in the student housing sector.

Core Values:

  • Steadfast in all circumstances
  • Challenge the status quo
  • Unmatched engagement
  • Authentic and sincere
  • Prioritize collective success over individual gain