Customer Service Representative NV

3 weeks ago


Sens, Bourgogne-Franche-Comté, United States SunBuggy Full time

**About the Role:**

We are seeking a highly skilled and customer-focused Customer Service Representative to join our team at SunBuggy in Nevada. As a key member of our front desk staff, you will be responsible for providing exceptional service to our guests, ensuring a seamless and enjoyable experience.

Key Responsibilities:

  • Respond to customer inquiries via phone, internet, and in person, resolving issues efficiently and professionally.
  • Process bookings and handle monetary transactions with accuracy and attention to detail.
  • Assist guests with check-in procedures, including video orientations and rental contract completion.
  • Participate in administrative tasks, marketing initiatives, and safety meetings as required.
  • Maintain a clean and organized work environment, adhering to company standards.

Qualifications and Skills:

  • Demonstrate excellent interpersonal and communication skills, with the ability to maintain positive relationships with guests, peers, and supervisors.
  • Possess a High School Diploma or equivalent, with basic math competency and proficiency in using a computer for email, browsing, and data entry.
  • Showcase ability to work independently, prioritize tasks, and respond to changing demands in a fast-paced environment.
  • Maintain a neat appearance, wear company-provided uniform shirt, and adhere to dress code standards.
  • Ability to lift and carry up to 25 pounds, withstanding physical demands of the role.
  • Fulfill the requirement of having a valid NV driver's license.

Compensation and Benefits:

Enjoy an estimated hourly base pay of $16-$22, with opportunities for spiffs and bonuses, leading to a competitive full-time salary. Our benefits package includes a comprehensive compensation structure, designed to reward your hard work and dedication.



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