Customer Service Representative NV
3 weeks ago
**About the Role:**
We are seeking a highly skilled and customer-focused Customer Service Representative to join our team at SunBuggy in Nevada. As a key member of our front desk staff, you will be responsible for providing exceptional service to our guests, ensuring a seamless and enjoyable experience.
Key Responsibilities:
- Respond to customer inquiries via phone, internet, and in person, resolving issues efficiently and professionally.
- Process bookings and handle monetary transactions with accuracy and attention to detail.
- Assist guests with check-in procedures, including video orientations and rental contract completion.
- Participate in administrative tasks, marketing initiatives, and safety meetings as required.
- Maintain a clean and organized work environment, adhering to company standards.
Qualifications and Skills:
- Demonstrate excellent interpersonal and communication skills, with the ability to maintain positive relationships with guests, peers, and supervisors.
- Possess a High School Diploma or equivalent, with basic math competency and proficiency in using a computer for email, browsing, and data entry.
- Showcase ability to work independently, prioritize tasks, and respond to changing demands in a fast-paced environment.
- Maintain a neat appearance, wear company-provided uniform shirt, and adhere to dress code standards.
- Ability to lift and carry up to 25 pounds, withstanding physical demands of the role.
- Fulfill the requirement of having a valid NV driver's license.
Compensation and Benefits:
Enjoy an estimated hourly base pay of $16-$22, with opportunities for spiffs and bonuses, leading to a competitive full-time salary. Our benefits package includes a comprehensive compensation structure, designed to reward your hard work and dedication.
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