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Retail Sales Associate

1 month ago

Carlsbad, United States Vuori, Inc Full time
Job Description

The role of a Retail Sales Associate at Vuori, Inc. is to build strong relationships with customers while effectively communicating the company's brand values through in-depth product knowledge and a positive attitude.

Create an Unforgettable Customer Experience

  • Develop lasting connections with customers.
  • Collaborate with the sales team to ensure each customer receives exceptional service.
  • Greet customers in a timely, authentic, and engaging manner.
  • Prepare the fitting rooms, find sizes, and provide honest, knowledgeable feedback to customers regarding merchandise style and fit.

Be the Business

  • Achieve sales goals in a team-based commission environment.
  • Stay up-to-date on new product knowledge in the broader fashion landscape and active-wear specifically to serve as an expert for the customer.
  • Assist in the completion of projects while maintaining a focus on customer experience.
  • Communicate inventory needs to support business goals.

Operations

  • Ensure the sales floor is stocked every evening.
  • Collaborate with management in areas of inventory management.
  • Regularly clean the retail store, including floors and bathroom.
  • Understand and execute cash control procedures, including bank deposits and petty cash.
  • Assist in the implementation and maintenance of all merchandising/visual directives.
  • Ensure the selling floor is neat, clean, organized, and reflects the correct visual image at all times.
  • Identify and communicate product concerns in a timely manner.

Qualifications

  • Must be available to work nights, weekends, and holidays.
  • Must adhere to scheduled shifts with punctuality.
  • Ability to develop relationships with customers and colleagues.
  • Ability to positively and proactively handle customer concerns.
  • Ability to prioritize multiple tasks in a fast-paced environment.
  • Ability to quickly learn new procedures and processes.
  • Strong organizational skills and follow-through skills.
  • Excellent communication and interpersonal skills.
  • High level of ownership, accountability, and initiative.
  • Eager to develop new skills and responsive to feedback.

Additional Information

Pay Range: $17.00-$18.00/hr + commissions

Benefits:

  • Health Insurance
  • Paid Time Off
  • Employee Discount
  • 401(k)

All your information will be kept confidential according to EEO guidelines.