Practice Lead

3 weeks ago

Hinsdale, Illinois, United States The University of Chicago Medicine Full time
Job Summary

We are seeking a highly skilled Practice Lead to join our team at The University of Chicago Medicine. As a Practice Lead, you will play a critical role in ensuring the smooth operation of our ambulatory practice, providing exceptional patient care, and contributing to the overall success of our healthcare system.

Key Responsibilities:

  • Supervise and manage the daily activities of front and back-office staff, ensuring efficient and effective patient flow and customer service.
  • Develop and implement policies, objectives, and procedures to improve practice operations and patient satisfaction.
  • Collaborate with clinical staff to ensure timely patient rooming, special needs are recognized, and addressed.
  • Manage the checkout process, ensuring staff and processes are efficient and effective, and incorporate all applicable service standards.
  • Ensure staff collect co-payments, resolve outstanding balances, schedule follow-up appointments, and provide after-visit summaries.
  • Maintain a thorough understanding of front and back-office positions, including Receptionist, Schedulers, and Patient Service Representative.
  • Manage physicians' templates in automated scheduling systems to ensure physician and patient satisfaction.
  • Ensure patient arrival times are noted, necessary paperwork is distributed, and patients are informed of wait times.
  • Order supplies related to clerical activities.
  • Ensure staff follow point-of-service collection policies and procedures and understand all aspects of billing compliance.
  • Support processes associated with pre-certification and authorizations, and manage relevant billing work queues.
  • Serve as a contact and representative for customer service issues, resolving them promptly.
  • Support clinical staff and physicians regarding clinical care initiatives, quality and safety, compliance, and risk issues.
  • Work closely with the Practice Manager to manage recruiting, hiring, orienting, training, and payroll, complying with all UCMC policies and procedures.

Requirements:

  • Associates degree in a related field.
  • 5+ years of experience in healthcare and customer service, ideally in an ambulatory practice.
  • Excellent interpersonal skills, including the ability to establish and maintain effective relationships with patients, physicians, management, staff, and other customers.
  • Exceptional customer service skills, including the ability to use independent thinking, sound judgment, and creativity when resolving customer issues.
  • Ability to balance multiple priorities and effectively handle challenging situations.
  • Excellent verbal and written communication skills.
  • Ability to use personal computers and select software applications, including Epic.

Why Choose Us:

We've been at the forefront of medicine since 1899, providing superior healthcare with compassion. We're a team of passionate individuals working together to advance medical innovation, serve the health needs of the community, and move our collective knowledge forward. If you're looking for a challenging and rewarding career, join us at The University of Chicago Medicine.

  • Andrology Lab Technician

    4 days ago

    Hinsdale, Illinois, United States US Fertility Full time

    About Fertility Centers of IllinoisFertility Centers of Illinois is a leading infertility treatment practice, providing advanced reproductive endocrinology services in the Chicagoland area for over 30 years. As part of US Fertility, we are committed to delivering exceptional care and helping individuals and couples build their families.Job SummaryWe are...

  • Sales Engineer

    3 days ago

    Hinsdale, Illinois, United States Nucor Harris Rebar Full time

    About Nucor CorporationNucor Corporation is a leading steel producer with a strong commitment to sustainability and stability. We are a Fortune 150 company with a long history of innovation and growth.Job SummaryWe are seeking a highly motivated and experienced Sales Engineer to join our team. As a Sales Engineer, you will be responsible for building strong...

  • Psychiatric-Mental Health Nurse Practitioner Position

    4 weeks ago

    Hinsdale, Illinois, United States Healthcare Recruitment Counselors Full time

    About the RoleWe are seeking a highly skilled Psychiatric-Mental Health Nurse Practitioner to join our team in Hinsdale, IL. As a key member of our practice, you will provide adult psychiatric care and outpatient medication management services to our patients.Key ResponsibilitiesManage adult psychiatric patients and provide medication management servicesWork...

  • Physical Therapist – Full-Time

    3 weeks ago

    Hinsdale, Illinois, United States Renewal Rehab Full time

    About Renewal RehabRenewal Rehab is a leading provider of physical therapy services, dedicated to delivering high-quality care to patients in need. As a member of our team, you will have the opportunity to make a meaningful difference in the lives of our patients and contribute to the growth and success of our organization.Job SummaryWe are seeking a highly...

  • Medical Coding Specialist

    3 days ago

    Hinsdale, Illinois, United States AFC Urgent Care Full time

    Job OverviewModern Pain Consultants is a leading Interventional Pain Practice dedicated to delivering exceptional patient care and innovative pain management solutions. We are seeking a seasoned, talented full-time coder with a strong professional attitude and computer savvy skills.Key ResponsibilitiesAbstract and code physician professional services and...

  • Assistant Head of School Leader

    3 weeks ago

    Hinsdale, Illinois, United States Guidepost Montessori Full time

    Assistant Head of School PositionGuidepost Montessori is seeking an experienced leader to join our team as Assistant Head of School. This role is a key part of our school's leadership team, working closely with the Head of School to ensure a high-quality learning experience for children, exceptional customer service to parents, and a supportive work...

  • Care Network Professional

    1 month ago

    Hinsdale, Illinois, United States The University of Chicago Medicine Full time

    Job OpportunityUChicago Medicine Care Network is seeking talented professionals to join our team at our Hinsdale clinic. As an integrated academic and community health system, we provide access to world-class medical facilities and specialists in various fields, including digestive diseases, urogynecology, ENT, transplant care, and pediatrics.We are actively...

  • Respiratory Therapist

    1 month ago

    Hinsdale, Illinois, United States Advocate Aurora Health Full time

    Job SummaryFroedtert Health is seeking a skilled Medical Assistant to join our team in Menomonee Falls, Wisconsin.Key ResponsibilitiesProvide high-quality patient care under the direction of a Registered Nurse.Assist patients with tasks related to basic nursing skills, personal care, and basic restorative services.Practice and perform skills learned during...

  • Psychiatric Mental Health Nurse Practitioner Role

    1 month ago

    Hinsdale, Illinois, United States Healthcare Recruitment Counselors Full time

    Psychiatric-Mental Health Nurse Practitioner OpportunityWe are seeking a highly skilled Psychiatric-Mental Health Nurse Practitioner to join our team at DocCafe. As a leading physician and advanced practice job board, we offer a unique platform for healthcare professionals to advance their careers.About the RoleThis is an exciting opportunity to work with a...

  • Respiratory Therapist

    4 weeks ago

    Hinsdale, Illinois, United States Advocate Aurora Health Full time

    Job SummaryFroedtert Health is seeking a skilled Medical Assistant to join our team in Menomonee Falls, Wisconsin.Key ResponsibilitiesProvide high-quality patient care under the direction of a Registered Nurse.Assist patients with tasks related to basic nursing skills, personal care, and basic restorative services.Practice and perform skills learned during...

  • Psychiatric-Mental Health Nurse Practitioner Position

    4 weeks ago

    Hinsdale, Illinois, United States Healthcare Recruitment Counselors Full time

    About the RoleWe are seeking a highly skilled Psychiatric-Mental Health Nurse Practitioner to join our team in Hinsdale, IL. As a key member of our healthcare team, you will provide compassionate and individualized care to patients with a range of psychiatric needs.Key ResponsibilitiesManage adult psychiatric care, including outpatient medication...

  • Psychiatric Mental Health Nurse Practitioner

    1 month ago

    Hinsdale, Illinois, United States Healthcare Recruitment Counselors Full time

    Job Title: Psychiatric Mental Health Nurse PractitionerAbout Us: Healthcare Recruitment Counselors is a leading provider of healthcare staffing solutions.Job Summary: We are seeking a highly skilled Psychiatric Mental Health Nurse Practitioner to join our team.Responsibilities:Provide high-quality patient care in a psychiatric mental health setting.Conduct...

  • Respiratory Therapist

    1 month ago

    Hinsdale, Illinois, United States Advocate Aurora Health Full time

    Job SummaryFroedtert Health is seeking a skilled Medical Assistant to join our team in Menomonee Falls, Wisconsin.Key ResponsibilitiesProvide delegated age-appropriate care to patients in a culturally sensitive manner.Assist patients with tasks related to basic nursing skills, personal care, and basic restorative services.Practice and perform skills learned...

  • Respiratory Therapist

    1 month ago

    Hinsdale, Illinois, United States Advocate Aurora Health Full time

    Job SummaryFroedtert Health is seeking a skilled Medical Assistant to join their team in Menomonee Falls, Wisconsin.Key ResponsibilitiesProvide delegated age-appropriate care to patients in a culturally sensitive manner.Assist patients with tasks outlined in their clinical competency assessment, including basic nursing skills, personal care skills, and basic...

  • Respiratory Therapist

    1 month ago

    Hinsdale, Illinois, United States Advocate Aurora Health Full time

    Job SummaryFroedtert Health is seeking a skilled Medical Assistant to join their team in Menomonee Falls, Wisconsin.Key ResponsibilitiesProvide delegated age-appropriate care to patients in a culturally sensitive manner.Assist patients with tasks outlined in their clinical competency assessment, including basic nursing skills, personal care skills, and basic...

  • Psychiatric-Mental Health Nurse Practitioner Position

    4 weeks ago

    Hinsdale, Illinois, United States Healthcare Recruitment Counselors Full time

    About the RoleWe are seeking a highly skilled Psychiatric-Mental Health Nurse Practitioner to join our team in Hinsdale, IL. As a key member of our healthcare team, you will provide exceptional adult psychiatric care and medication management services to our patients.Key ResponsibilitiesProvide comprehensive psychiatric care to adults, including assessment,...

  • UCM Care Network Professional

    3 weeks ago

    Hinsdale, Illinois, United States University of Chicago Medicine Full time

    Join Our Team at the Forefront of MedicineAt the University of Chicago Medicine, we're committed to providing exceptional patient care and advancing medical innovation. We're seeking talented individuals to join our team as part of the UChicago Medicine Care Network.About the RoleWe're hiring for various positions, including Registered Nurses, Medical...

  • Dental Assistant

    3 weeks ago

    Hinsdale, Illinois, United States Arch Dental Full time

    Job OpportunityWe are seeking a highly skilled and experienced Dental Assistant to join our team at Arch Dental. As a Dental Assistant, you will play a vital role in providing exceptional patient care and contributing to the success of our practice.Responsibilities:Assist dentists and hygienists with patient care and treatmentPrepare and maintain dental...

  • UCM Care Network Medical Professional

    4 weeks ago

    Hinsdale, Illinois, United States The University of Chicago Medicine Full time

    Job Opportunity at UChicago MedicineUChicago Medicine is seeking a talented medical professional to join our team at the Hinsdale clinic. As a member of our academic healthcare system, you will have access to a world-class network of physicians and specialists.We are actively hiring for various positions, including Registered Nurses, Medical Assistants,...

  • Respiratory Therapist

    1 month ago

    Hinsdale, Illinois, United States Advocate Aurora Health Full time

    Job Title: Respiratory TherapistWe are seeking a skilled Respiratory Therapist to join our team at Advocate Aurora Health. As a Respiratory Therapist, you will play a critical role in providing comprehensive respiratory care to our patients.Job Summary:The Respiratory Therapist will be responsible for administering respiratory care procedures and modalities...