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Certified Medical Assistant

2 months ago

Alamogordo, New Mexico, United States Christus Health Full time

Certified Medical Assistant (CMA):


• Experience in a healthcare environment is essential.

• Must maintain a courteous and professional demeanor in all interactions with patients, visitors, staff, and medical professionals.

• Assist physicians with patient care activities.

• Demonstrate proficiency in medical office operations.

• Anticipate the needs of the physician for each patient based on their complaints and treatment protocols.

• Ensure that all patient results, imaging, laboratory tests, and procedural reports are present in the patient’s medical records before the physician's examination.

• Collect and document patient vitals and concerns accurately in the medical record.

• Maintain clear and precise charting, including lab results.

• Facilitate communication between the physician and patients.

• Complete laboratory requisition forms and ensure specimens are dispatched to the appropriate laboratories according to the patient's insurance agreements.

• Oversee and replenish supplies and instruments in examination and procedure rooms.

• Sterilize instruments following OSHA regulations and maintain autoclave cleanliness as needed.

• Prepare clinical documentation as required.

• Schedule surgical procedures and provide patients with necessary pre-operative instructions, referring to the Front Office Coordinator or Office Manager for insurance verification.

• Provide support for surgical scheduling as needed.

Licensed Practical Nurse (LPN):

  • Performs patient care duties tailored to the specific needs of patients across various age groups.
  • Under the direct supervision of a Registered Nurse, conducts comprehensive assessments on all patients and performs follow-up evaluations as per established protocols.
  • Effectively assesses and manages pain, employing appropriate pain relief strategies and educating patients and families on pain management.
  • Demonstrates knowledge of pharmacology and administers medications correctly based on patient age and clinical condition.
  • Adheres to the five rights of medication administration to minimize errors.
  • Adjusts care plans based on patient responses to treatment and evaluates the overall effectiveness of the care plan daily.
  • Creates educational plans based on identified patient learning needs and assesses the effectiveness of the teaching, involving family members as appropriate.
  • Assists physicians with procedures and performs technical tasks under the guidance of an RN.
  • Treats patients and their families with respect and dignity, addressing their psychosocial, cultural, ethnic, and spiritual needs.
  • Engages professionally with patients and families, involving them in the care planning process.

Registered Nurse (RN):

  • Enhances public relations for the department and healthcare facility by maintaining a professional appearance and participating in community service initiatives as requested.
  • Effectively resolves patient and family concerns to achieve positive outcomes for all parties involved.
  • Exhibits strong communication skills necessary for interacting with diverse age groups and cultures, maintaining a positive attitude at all times.
  • Fosters and maintains positive relationships with colleagues, other department staff, and physicians, ensuring a harmonious work environment.
  • Practices the five rights of medication administration diligently.
  • Demonstrates effective time management skills to optimize productivity.
  • Encourages teamwork and collaboration among staff.
  • Seeks assistance and information from colleagues when necessary.
Requirements

Education

Required:

High School Diploma

Preferred:

Technical/other training

Bachelor of Science Degree

Associate of Science Degree

Licenses & Certifications

Preferred:

C-BLS Certification

C-Certified Medical Assistant