Retail Store Operations Manager

7 days ago


Boise, Idaho, United States Clothesline Cleaners Full time
Job Overview:
Clothesline Cleaners is seeking a highly skilled Retail Store Operations Manager to oversee the daily operations of our retail location. As a key member of our team, you will be responsible for ensuring exceptional customer service, maintaining a clean and organized store environment, and driving sales growth.

Estimated Salary: $45,000 - $60,000 per year, depending on experience and qualifications.

About the Role:
This leadership position requires a strong communicator who can motivate and train a team of Client Care Advisors. You will be responsible for coaching, mentoring, and monitoring their performance, as well as maintaining reporting systems and attending quarterly all-retail team meetings.

Key Responsibilities:
• Ensure seamless day-to-day operations, including managing staff, handling client complaints, and maintaining a safe work environment.
• Foster strong relationships with clients to encourage repeat business and referrals.
• Oversee inventory management, cash handling, and reconciliation processes.
• Collaborate with other teams to ensure effective communication and resolve any issues that may arise.
• Stay up-to-date with company policies, procedures, and industry trends to continuously improve store performance.

Requirements:
• High school diploma or equivalent required; single location retail management experience preferred.
• Strong computer skills, including proficiency in Point of Sale systems.
• Excellent communication, leadership, and problem-solving skills.
• Ability to multitask, prioritize tasks, and meet deadlines in a fast-paced environment.
• Physical ability to lift clothing orders and laundry bags up to 50 pounds and stand for long periods.

Benefits:
Clothesline Cleaners offers a competitive salary range, plus benefits, including medical, dental, and vision insurance, paid time off, and opportunities for professional growth and development.

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