Customer Service Representative

1 day ago


Mountain Home, Arkansas, United States Wal-Mart Stores , Inc. Full time
Company Overview

About Us

Wal-Mart Stores, Inc. is a leading retailer that values customer satisfaction above all else.

We strive to provide our customers with exceptional service and ensure they have a great shopping experience in our stores.

Our associates play a vital role in delivering this promise by being friendly, approachable, and knowledgeable about our products and services.

We are committed to building strong relationships with our customers, colleagues, and communities we serve.

As a valued member of our team, you will be empowered to make a positive impact on the lives of our customers and contribute to our company's mission to save people money and time.

Salary Information

The estimated hourly wage for this position ranges from $14.00 to $26.00 per hour, based on location and qualifications.

In addition to competitive hourly pay, eligible associates may also receive annual or quarterly performance incentives and premiums ranging from $0.35 to $3.00 per hour in specific circumstances.

Job Description

This role involves providing excellent customer service and ensuring a smooth checkout process for our customers.

Key responsibilities include:

  • Smiling, greeting, and thanking customers with a positive attitude
  • Standing for long periods while checking out customers quickly and accurately
  • Maintaining a clean and presentable workspace
  • Answering customer questions and assisting them with their needs
  • Collaborating with colleagues across the store as needed
  • Gathering carts from the parking lot and cleaning restrooms, sales floor, and parking lot as necessary
Benefits

We offer a comprehensive benefits package designed to support the well-being of our associates, including:

  • Competitive health insurance options, including medical, vision, and dental coverage
  • A 401(k) plan with employer matching contributions
  • Performance-based incentive awards and bonuses
  • Paid time off, including vacation, sick leave, holidays, and bereavement leave
  • Better U education benefit program offering tuition reimbursement and career development opportunities
Others

We value diversity, equity, and inclusion and strive to create an inclusive work environment where everyone feels welcome and supported.

We are proud to offer equal employment opportunities to all qualified candidates, regardless of background, culture, or ability.



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