Auto Insurance Claims Examiner Manager

1 week ago


Chicago, Illinois, United States First Chicago Insurance Company (FCIC) Full time
Responsibilities
  • Develop and implement training programs for department employees, identifying knowledge gaps and improving overall performance.
  • Maintain and report processing and phone performance standards for each employee, monitoring progress toward company goals.
  • Conduct regular underwriting audits, evaluating individual performance and providing constructive feedback.
  • Participate in performance appraisals, offering insights into underwriting quality, quantity, and related performance issues.
  • Foster positive relationships with independent producers, understanding their needs and concerns.
  • Provide guidance and mentorship to underwriting staff, promoting growth and development within the team.
  • Collaborate with internal business partners to ensure operational efficiency at the branch level.
  • Stay up-to-date with industry developments and best practices, applying this knowledge to enhance underwriting processes.


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