Retail Customer Service Representative

6 days ago


New Bern, North Carolina, United States Kohl's Part time

We are seeking a highly motivated and customer-focused individual to join our sales team as a Retail Customer Service Representative. In this role, you will provide exceptional customer service, drive sales growth, and maintain a positive store environment.

Job Overview

As a key member of our sales team, you will engage with customers, respond to their needs, and resolve any issues promptly. You will also contribute to visual merchandising displays, maintain a clean and organized store environment, and participate in inventory management activities.

Responsibilities
  • Provide excellent customer service by greeting customers, responding to their needs, and resolving any issues promptly.
  • Process transactions accurately and efficiently using our point-of-sale system.
  • Maintain a thorough knowledge of products, including features, benefits, and availability.
  • Contribute to visual merchandising displays and maintain a visually appealing store environment.
  • Assist with inventory management, including receiving, processing, and stocking merchandise.
Requirements
  • Ability to work a flexible schedule, including days, evenings, weekends, and holidays.
  • Excellent communication and interpersonal skills.
  • Basic math skills and ability to handle cash and operate a point-of-sale system.
  • Able to lift up to 50 pounds frequently and occasionally over 50 pounds with a two-person lift.
  • Ability to stand/walk for the duration of a scheduled shift.


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