Financial Services Representative

2 weeks ago


New Lenox, Illinois, United States NuMark Credit Union Full time
Job Title: Universal Service Representative

About the Role:

We are seeking a highly motivated and customer-focused Universal Service Representative to join our team at NuMark Credit Union. As a key member of our team, you will be responsible for providing exceptional service to our members, helping them achieve their financial goals, and promoting our products and services.

Key Responsibilities:

  • Provide personalized service to members, understanding their financial needs and goals.
  • Offer and promote NuMark Credit Union products and services, including loans and deposit accounts.
  • Process loan applications, handle disbursals and closings, and accurately handle cash transactions.
  • Maintain confidentiality of member information and ensure compliance with regulatory requirements.
  • Develop and maintain relationships with members, identifying opportunities to cross-sell and upsell products and services.

Requirements:

  • Minimum of three years of credit union or banking experience, preferably in a customer-facing role.
  • Consumer lending experience and ability to obtain NMLS number.
  • Excellent communication and interpersonal skills, with a strong focus on customer service.
  • Ability to work in a fast-paced environment, prioritizing tasks and managing multiple responsibilities.
  • High school diploma or equivalent required.

About NuMark Credit Union:

NuMark Credit Union is a member-owned financial cooperative dedicated to enriching the financial lives of our members. We offer a full range of financial services, including mortgage and auto loans, free checking accounts, and business services. Our mission is to put our members first, treating them like family and helping them achieve their financial goals.

Benefits:

We offer a competitive benefits package, including health, dental, and vision insurance, 401(k) savings plan with company match, and paid time off. We also provide opportunities for career advancement and professional development.

Equal Opportunity Employer:

NuMark Credit Union is an equal opportunity employer, committed to diversity and inclusion in the workplace. We welcome applications from qualified candidates who share our values and are passionate about delivering exceptional service to our members.



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