Computer Systems Troubleshooter
4 days ago
**Job Summary:** Computer Systems Troubleshooter
About the Position:
We are seeking a skilled Computer Systems Troubleshooter to join our IT team at Global Enterprise Services, LLC. As a Computer Systems Troubleshooter, you will be responsible for identifying and resolving complex technical issues with our clients' computer systems and software applications.
Key Responsibilities:
- Identify and resolve complex technical issues with computer systems and software applications
- Troubleshoot hardware and software issues
- Collaborate with other teams to resolve technical issues
- Document all interactions with clients in our ticketing system
- Develop and implement solutions to prevent future technical issues
Requirements:
- High school diploma or equivalent required; degree in Computer Science or related field preferred
- 2+ years of experience in a technical support role
- Knowledge of Microsoft Windows and Office 365
- Excellent communication and problem-solving skills
Estimated Salary:$55,000 - $75,000 per year
Location:North Chicago, IL 60064
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