Patient Care Specialist

5 days ago

Marion, Indiana, United States Marion Health Full time
Job Summary

This position works under the direction of the Registered Nurse. Personally administers care to patients and provides support to the patient care team. Job duties include simple treatments, provision of personal care and ensuring the patient's surroundings are clean and orderly. Provides information, directions and any other assistance to physicians, patients, families, customers and vendors. Assists in keeping a safe environment by communicating patient needs to the nursing unit.

Key Responsibilities
  • Administer patient care and provide support to the patient care team.
  • Perform simple treatments and provide personal care to patients.
  • Ensure patient surroundings are clean and orderly.
  • Provide information, directions and assistance to physicians, patients, families, customers and vendors.
  • Communicate patient needs to the nursing unit to maintain a safe environment.
Requirements
  • High school diploma or its equivalent.
  • Current, valid Indiana Certified Nurse Aide certification.
  • Currently enrolled in an accredited School of Nursing (Transcripts required).
  • Completed a formal nursing assistant program and current nursing assistant experience.
  • Six (6) months recent hospital experience providing direct patient care.
  • CPR certification or must obtain at next available class upon hire.
Preferred Qualifications
  • Excellent communication skills to effectively and tactfully communicate with patients and their families and guests, co-workers, managers, providers and other hospital personnel on a one-to-one basis using appropriate grammar, vocabulary and word usage.
  • Interpersonal skills necessary in order to carry out duties in a professional manner, as well as the ability to work well under stress.
  • Ability to problem solve and work well in a team environment.
  • Developed computer skills and the ability to learn and proficiently perform computer applications related to department operations and job function.
  • Excellent customer service skills with special emphasis on patient centered care.
  • Ability to promote a compassionate and a therapeutic environment.
  • Ability to be discreet and protect the integrity of any confidential matter or information encountered during the performance of job duties.
  • Ability to manage multiple issues simultaneously and appropriately prioritize based on patient needs.
Working Conditions
  • Typical hospital clinical environment with frequent standing and walking.
  • Work may be subject to interruptions and occasional high stress levels.
  • Risk for occupational exposure to blood and other potentially infectious, electrical and radiation hazards.
  • Works with protected health information.
  • Works in close proximity to patients and visitors.
  • Ability to work any shift, occasional extended hours, holidays and/or weekends based on the needs of the department.

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