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Sales Associate

2 months ago

Milpitas, California, United States Deckers Brands Full time
About UGG

At Deckers Brands, we're passionate about delivering exceptional customer experiences and transforming lives through our UGG brand. As a Sales Associate, you'll play a critical role in bringing our brand to life and exceeding customer expectations.

Job Summary

We're seeking a highly motivated and customer-focused Sales Associate to join our team. As a key member of our sales floor, you'll be responsible for creating personalized shopping experiences, providing exceptional customer service, and driving brand loyalty.

Key Responsibilities
  • Deliver outstanding customer service, ensuring every interaction is positive and memorable
  • Develop and maintain in-depth knowledge of UGG products, including features, benefits, and sustainability initiatives
  • Communicate effectively with customers, team members, and management to achieve sales goals and exceed customer expectations
  • Contribute to a collaborative team environment, prioritizing brand and product knowledge training in customer interactions
  • Multi-task in a fast-paced environment, responding to problem situations with professionalism and agility
Requirements
  • 2+ years of retail store experience preferred
  • High School Diploma or equivalent
  • Excellent verbal and written communication skills, with the ability to convey the UGG and Deckers Brands vision and mission
  • Highly motivated team player and self-starter, with a passion for delivering exceptional customer experiences
What We Offer

As a member of the Deckers Brands team, you'll enjoy a competitive salary, discounts, perks, and opportunities for growth and development. We're committed to creating a positive and inclusive work environment that values diversity, equity, and inclusion.

Equal Employment Opportunity: Deckers Brands is an equal opportunity employer and welcomes applications from diverse candidates. We're committed to creating a workplace that's free from discrimination and harassment, and where everyone has the opportunity to succeed.