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Customer Service Representative

2 weeks ago


Lenexa, Kansas, United States Taco Bell Full time

Company Overview:

Diversified Restaurant Group (DRG) is a people-first company that prides itself on being a large company with a small company feel. Every person who works here is part of the DRG Family.

We started as a 30-unit Taco Bell business in 2012 and have since grown into a 240+ unit, multi-brand operation.

Job Summary:

As a Customer Service Representative, you will play a critical role in building brand and customer loyalty. Your responsibilities will include greeting customers inside the restaurant and Drive-Thru in a friendly manner, taking and ringing orders, handling payments, preparing and properly holding food for service, assembling food items and making drinks quickly and efficiently, ensuring orders served to guests are correct, maintaining a clean and safe work environment, following all policies and procedures regarding food safety, job duties, and code of conduct.

You will be punctual and flexible in maintaining hours of employment and maintain a clean and tidy appearance and work habits. You will have primary service relationships with outside customers, team-building relationships with co-workers, and appropriate working relationships with other internal visitors and vendors.