Customer Experience Specialist

11 hours ago


Park City, Utah, United States Down East Full time

**Job Overview:

At Down East, we are committed to providing an exceptional shopping experience for our guests. As a Sales Associate, you will play a critical role in achieving this goal by delivering outstanding customer service, maintaining a well-organized store environment, and contributing to a positive and inclusive team culture.

**About the Position:

This is an excellent opportunity for someone who is enthusiastic about working in a fast-paced retail setting, has strong communication skills, and is eager to learn and grow with our company.

**Responsibilities and Expectations:

- Engage with customers to understand their needs and preferences, providing personalized product recommendations and exceptional service.

- Work collaboratively with colleagues to achieve sales targets, maintain a clean and organized store environment, and support inventory management processes.

- Develop and maintain expertise on our products, including features, benefits, and styling suggestions.

- Process transactions accurately and efficiently, adhering to cash handling and register procedures.

- Participate in ongoing training and development programs to enhance product knowledge and selling skills.

- Contribute to a positive and inclusive team culture, promoting a respectful and supportive work environment.

**Compensation and Benefits:

- A salary range of $40,000 - $50,000 per year, depending on experience.

- Opportunities for career advancement and professional growth.

- A comprehensive benefits package, including medical, dental, and vision coverage.



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