DSW Store Associate Part-Time

2 months ago


Carle Place, New York, United States Designer Brands Full time
Job Summary

The Store Associate provides exceptional customer service to customers shopping in-store and those engaging through omni-channel services. They assess customer needs and provide assistance by executing the company's customer service model, always prioritizing the customer's experience.

Key Responsibilities
  • Assist customers with salesfloor and warehouse functions, including merchandise placement, completing in-store and online customer transactions, and processing incoming shipments.
  • Maintain a neat, clean, and safe environment for customers, including clearing trash, cleaning the associate breakroom and public restrooms, and vacuuming.
  • Receive and process inbound freight, prepare and place merchandise on the sales floor per DSW standards, complete markdowns, and maintain clearance standards.
  • Use company tools to search product availability, locate items, inspect condition, and package for customer pickup or delivery.
  • Partner with the Customer Experience Leader to resolve customer situations and service issues.
Requirements
  • Availability to meet business needs.
  • Professional, friendly, and customer service-focused attitude.
  • Ability to move with tempo to meet time-bound expectations.
  • Good verbal and written communication skills.
  • Proficient in using technology to engage with customers.
  • Ability to spend up to 100% of working time standing or walking around the store.
  • Lifting up to 50 pounds on an occasional to frequent basis.
About Designer Brands

Designer Brands Inc. is one of North America's largest designers, producers, and retailers of footwear and accessories. We operate a portfolio of retail concepts in over 640 locations under the DSW Designer Shoe Warehouse and the shoe co. brands.



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