Cheese Lead

6 days ago

Airway Heights, Washington, United States Yokes Foods Full time
About the Role

We are seeking a highly motivated and customer-focused Cheese Lead to join our team at Yoke's Foods. As a Cheese Lead, you will be responsible for providing exceptional customer service, promoting sales, and maintaining a clean and organized store environment.

Key Responsibilities
  • Provide guidance and empowerment to coffee associates, and model how to actively engage guests, ensuring they receive unparalleled hospitality and professional service.
  • Creating a welcoming atmosphere for everyone. Embracing Yoke's Core Values and Mission Statement as an integral part of your contribution to our team.
  • Promoting Yoke's sales and company growth by patronizing Yoke's stores and representing our company in the community with a positive message.
  • Participating enthusiastically with genuine care for our shared success, always remembering we are the owners of Yoke's.
  • Reporting for assigned shifts on time, and on a regular basis, capable of communicating clearly and demonstrating suitable physical abilities to safely perform assigned tasks and duties, prepared to provide excellent service and leadership.
  • Performing managerial duties including but not limited to the following: inventory, sales, and other bookwork required to monitor financial performance, ensuring the overall operations and profitability of the Coffee Department.
  • Selling retail items. Directing, coordinating, and participating in preparing all beverages or orders, brewing drip coffee for coffeehouse and deli, closing, stocking whole bean coffee for espresso and drip grinders, cups, lids, straws, milk, syrup, and all other items needed for operations Coffee Department while upholding the production and presentation of fresh, quality deli products ensuring food meets company specifications.
  • Providing in-service training to all new personnel and ensuring they learn exceptional guest service, special features and services offered by the Coffee Department, and the proper and safe operations (at minimum) of the following equipment: com-line, phone, scales, shrink wrapper, slicer, dishwasher, blender, grill (where available) lights in case, and knives.
  • Empowering associates to use This One's On Us cards to Make Our Guests Crazy About Us Finding a way to make our guests happy.
  • Ensuring all work performed in the department is completed in accordance with all local, state, federal and company rules, regulations, and policies regarding workplace safety, food handling safety.

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