Patient Access Concierge II St. Mary's Hospital FT Days

4 weeks ago


Troy, New York, United States Trinity Health Full time

Job Summary:

We are seeking a Patient Access Concierge II to join our team at St. Mary's Hospital. As a Patient Access Concierge II, you will be responsible for greeting patients and family members, obtaining and verifying demographic, clinical, financial, and insurance information.

Key Responsibilities:

  • Obtain and verify patient demographic, clinical, financial, and insurance information
  • Greet patients and family members in a professional and courteous manner
  • Ensure accurate and timely completion of patient registration and insurance verification
  • Communicate effectively with patients, family members, and healthcare team members
  • Maintain confidentiality and handle sensitive patient information with discretion

Requirements:

  • High school diploma or equivalent required
  • 1-2 years of experience in patient access or a related field
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment and prioritize tasks effectively

Why Work for Trinity Health?

Trinity Health is a leading healthcare system dedicated to providing high-quality, compassionate care to our patients. As a member of our team, you will have the opportunity to work with a talented and dedicated group of professionals who are passionate about delivering exceptional patient care.



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