Team Leadership Specialist
15 hours ago
Sam's Club is a membership-based warehouse club offering a wide range of products and services to its members. We are seeking an experienced leader to join our team as a Member Team Lead.
Estimated Salary Range: $20.00 - $28.00 per hour, with additional compensation in the form of premiums ranging from $0.35 to $3.00 per hour.
Job Description:
We are looking for a skilled professional to assist management with supervising associates in assigned areas of responsibility. As a Member Team Lead, you will be responsible for fostering a positive member experience by communicating goals and feedback, training associates on processes and procedures, and resolving member complaints and issues according to company guidelines.
Key Responsibilities:
* Supervise associates in assigned areas of responsibility, assisting management with oversight and guidance.
* Provide exceptional customer service by acknowledging members and identifying their needs, assisting with purchasing decisions, and ensuring club pick up orders are filled.
* Oversee assigned area of responsibility, handling claims and returns, zoning the area, arranging and organizing merchandise, and maintaining parking lot cleanliness.
* Complete accounting records, files, transactions, and other required documentation by following accounting office procedures and maintaining confidentiality and accuracy of financial and personal information.
Required Skills and Qualifications:
* 6 months retail experience including operating front-end equipment (for example, cash register) AND 6 months customer service experience.
* Must be 18 years of age or older.
Benefits:
This role offers competitive pay, opportunities for growth and development, and a dynamic work environment.
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