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Retail Sales Associate

2 months ago

Poughkeepsie, New York, United States Hallmark Full time
About the Role

We are seeking a highly motivated and customer-focused Retail Sales Associate to join our team at Hallmark Gold Crown in Poughkeepsie, NY. As a key member of our sales team, you will be responsible for providing exceptional customer service, building relationships with customers, and driving sales growth.

Key Responsibilities
  • Provide exceptional customer service, responding to customer inquiries and resolving issues in a timely and professional manner.
  • Build relationships with customers, understanding their needs and preferences to provide personalized recommendations and solutions.
  • Drive sales growth by promoting products, services, and brand rewards programs to customers.
  • Maintain a warm and inviting store environment, ensuring a positive shopping experience for customers.
  • Process transactions, manage inventory, and perform other sales-related tasks as needed.
Requirements
  • At least 16 years of age with ability to meet work permit requirements, if applicable.
  • Ability to work a flexible schedule, including evenings, weekends, and holidays.
  • Ability to continuously stand/walk, frequently push/pull, and occasionally bend/stoop/crawl/reach above shoulders/kneel.
  • Ability to carry up to 40 pounds, e.g., fixture parts and cartons.
Preferred Qualifications
  • High school diploma or equivalent.
  • One or more years of previous experience in retail, sales, or customer service.
  • Strong customer-focused engagement and consultative selling skills.
  • Ability to communicate effectively with customers and employees.
  • Strong sense of urgency, flexibility, and willingness to adapt to change.
About Hallmark

Hallmark is a leading consumer brand that inspires meaningful connections and enriches lives through its products, content, and experiences. We are committed to diversity and inclusion, and we strive to create a workplace that reflects the diversity of our customers and communities.

We offer a range of benefits, including a 401(k) plan with 3% company match, investment assistance, and discounts on merchandise and childcare. We are an equal opportunity employer and welcome applications from qualified candidates who share our values and commitment to excellence.