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Part-Time Banking Associate
2 months ago
POSITION OBJECTIVE
The role involves executing a variety of teller responsibilities, which include managing deposits, withdrawals, and transactions while delivering exceptional customer service and advocating for the bank's offerings.
KEY RESPONSIBILITIES AND DUTIES
- Perform Teller Operations Efficiently:
- Process deposits, withdrawals, and loan repayments.
- Cash checks and other negotiable items.
- Facilitate transfers between customer accounts.
- Issue traveler's checks, official checks, and money orders.
- Ensure daily cash balancing and promptly address discrepancies.
- Promote Bank products to clients.
- Adhere to Teller protocols and compliance standards.
- Build Professional Client Relationships:
- Address client inquiries and requests in a timely manner.
- Safeguard client confidentiality and uphold the Bank's integrity.
- Collaborate with Team Members and Management:
- Support team members as needed.
- Keep management updated on operational activities.
- Accurately complete necessary reports and documentation.
- Participate in meetings and training sessions.
- Undertake Additional Responsibilities:
- Manage night drop functions and administrative tasks.
- Ensure work areas are clean and secure.
- Cross-sell Bank products effectively.
MEASUREMENT OF SUCCESS
- Accurate and efficient execution of Teller duties.
- Daily cash balancing with prompt resolution of discrepancies.
- Maintain positive client relations and handle inquiries courteously.
- Foster strong working relationships with colleagues and management.
- Provide support to other staff as required and keep supervisors informed.
- Develop new client relationships and effectively promote Bank products.
- Uphold the Bank's professional image.
QUALIFICATIONS
Education/Certification: High school diploma or equivalent.
Required Knowledge: Familiarity with banking operations is preferred.
Experience Required: Minimum of one year in a related role or cash handling experience is necessary.
Previous experience as a Teller is advantageous.
Skills/Abilities: Strong communication, mathematical, and typing skills are essential.
Professional demeanor and proficiency in operating business equipment are required.