Order Coordinator
7 days ago
Hilton Worldwide is a leading hospitality company with a rich history dating back to 1919. Today, we remain at the forefront of innovation and excellence in our industry.
Key Responsibilities- Answer Room Service telephones and respond to guest requests in a timely, friendly, and efficient manner.
- Ensure knowledge of menu items, including promotions, specials, and preparation methods.
- Upsell food and beverage items to enhance guest experience.
- Take guest orders and input them into the point-of-sale system.
- Reconcile checks upon delivery, verifying totals, gratuity disbursement, and managing cash and house bank in accordance with established guidelines.
As an Order Coordinator, you will play a crucial role in delivering exceptional guest experiences. We are seeking individuals who embody our core values:
- Hospitality: Passionate about delivering outstanding guest experiences.
- Integrity: Demonstrating ethics and doing the right thing always.
- Leadership: Taking initiative and leading by example.
- Teamwork: Collaborating effectively with colleagues to achieve goals.
- Ownership: Taking responsibility for actions and decisions.
- NOW: Operating with urgency and discipline.
We also seek candidates who demonstrate key attributes:
- Quality: Ensuring high-quality service and products.
- Productivity: Meeting productivity standards while maintaining quality.
- Dependability: Consistently meeting commitments and deadlines.
- Customer Focus: Prioritizing guest satisfaction and needs.
- Adaptability: Flexibility and ability to adapt to changing situations.
At Hilton, we offer a competitive salary of $35,000 - $45,000 per year, depending on location and experience. Our comprehensive benefits package includes health insurance, retirement plans, and opportunities for career growth and development. Join us in creating remarkable hospitality experiences around the world.
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