Mortgage Originator

CrossCountry Mortgage is a leading mortgage lender with a strong presence in the US market. We are seeking a skilled Mortgage Originator to join our team.

The Mortgage Originator will be responsible for originating and processing mortgage loans in accordance with CrossCountry Mortgage's processes and product guidelines. This role requires strong analytical and communication skills, as well as the ability to work effectively with real estate agents, borrowers, and other stakeholders.

• Source mortgage leads and build relationships with real estate agents and other lead sources.
• Analyze potential loan markets and develop referral networks to locate prospects for loans.
• Market CrossCountry Mortgage products to individuals and firms, promoting services that meet customers' needs.
• Meet with applicants to obtain information for loan applications and answer questions about the process.
• Analyze applicants' financial status, credit, and property evaluations to determine feasibility of granting loans.
• Explain to customers the different types of loans and credit options available, as well as the terms of those services.
• Generate complete loan applications with corresponding documentation.
• Improve loan applications and documentation by informing the applicant of additional requirements.
• Handle customer complaints and take appropriate action to resolve them.
• Own the communication with the real estate agent or referral source.
• Confer with processing and underwriting to aid in resolving mortgage application problems.
• Maintain job knowledge by participating in educational opportunities, reading professional publications, and participating in professional organizations.
• Regularly participate in activities in connection with mortgage sales, including attending closings, open houses, and/or conducting CrossCountry Mortgage seminars/trainings and other lead-generating activities.

• NMLS License Required under the S.A.F.E. Act of 2008.
• Experience with retail product philosophy, policy, underwriting, procedures, documentation, and systems.
• Experience proactively soliciting new business.
• Encompass experience, preferred.
• Knowledge of all mortgage products and programs.
• Excellent analytical skills to evaluate credit requests and determine trends in a given marketplace.
• Advanced communication and collaboration skills.
• Proficient in standardized software applications, including Microsoft Word, Excel, PowerPoint, and Outlook.

CrossCountry Mortgage offers a competitive compensation plan and a robust benefits package, including medical, dental, vision, and a 401K. We also offer company-provided short-term disability, an employee assistance program, and a wellness program.

CrossCountry Mortgage is an equal employment opportunity employer and welcomes diversity and inclusion in the workplace.