Customer Service Ambassador

6 days ago


La Jolla, California, United States Belmont Village Full time
Role Overview

We are seeking a friendly and organized professional to join our team as a Customer Service Ambassador. As the welcoming face of our community, you will provide exceptional customer service and hospitality to our residents, their families, and guests.

Key Responsibilities
  • Greet residents, families, guests, and team members with warmth and professionalism
  • Answer a multi-line phone system and direct all inbound calls to the appropriate person
  • Provide information about community events, activities, and local amenities to residents and guests
  • Monitor community access, manage sign-in kiosks, and ensure safety protocols are followed
  • Schedule transportation, manage meal and event reservations, and coordinate package deliveries


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