Safety and Security Specialist

3 weeks ago


New York, New York, United States Westhab Inc. Full time
Job Summary

The Safety Security Officer/Residential Aide is responsible for ensuring the safety and security of all clients, staff, and property around the facility in a homeless family shelter with children.

This position reports to the Shift Supervisor and Security Manager of the Facility. Must provide proof of COVID-19 vaccinations.

Key Responsibilities:

  • Perform daily inspections of all clients' rooms
  • Escort clients to appointments as needed
  • Interact with and monitor clients' behavior and maintain good rapport by providing excellent customer service
  • Control access at the main entrance by screening all clients and visitors using a magnetometer/x-ray machine to detect and prevent weapons from entering the site
  • Perform Crisis Intervention to de-escalate potential crisis situations and document all such situations and interventions
  • Make hourly rounds throughout the entire facility, including all hallways, stairwells, floors, bathrooms, laundry rooms, kitchen, and office spaces
  • Respond to incidents
  • Assist with client intakes
  • Perform daily pack-ups and logging of client property belonging to AWOL clients
  • Store and remove client property once the mandated storage time has expired
  • Maintain a clean and organized storage area
  • Complete logs, incident reports, and all other required documentation
  • Make calls to police, fire department, and other first responders as directed
  • Perform administrative and receptionist duties at the operations desk; monitor video surveillance cameras and fire prevention/detection alarm notification system
  • Provide duties related to fire incidents, evacuation of the building when necessary, utilizing Fire procedure
  • Ensure the safety and security of all assigned equipment
  • Perform other tasks as assigned

Requirements:

  • High school diploma or GED and prior security experience required
  • Must have NYS Security Guard License and current 8 Hour Annual Certificate
  • Fire Guard License for Shelters preferred
  • Excellent written and verbal communication skills necessary
  • Certified in Nonviolent Crisis Intervention (CPI) preferred
  • Must be able to work flexible shifts, weekends, and overtime if necessary


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