Safety and Security Specialist
3 weeks ago
The Safety Security Officer/Residential Aide is responsible for ensuring the safety and security of all clients, staff, and property around the facility in a homeless family shelter with children.
This position reports to the Shift Supervisor and Security Manager of the Facility. Must provide proof of COVID-19 vaccinations.
Key Responsibilities:
- Perform daily inspections of all clients' rooms
- Escort clients to appointments as needed
- Interact with and monitor clients' behavior and maintain good rapport by providing excellent customer service
- Control access at the main entrance by screening all clients and visitors using a magnetometer/x-ray machine to detect and prevent weapons from entering the site
- Perform Crisis Intervention to de-escalate potential crisis situations and document all such situations and interventions
- Make hourly rounds throughout the entire facility, including all hallways, stairwells, floors, bathrooms, laundry rooms, kitchen, and office spaces
- Respond to incidents
- Assist with client intakes
- Perform daily pack-ups and logging of client property belonging to AWOL clients
- Store and remove client property once the mandated storage time has expired
- Maintain a clean and organized storage area
- Complete logs, incident reports, and all other required documentation
- Make calls to police, fire department, and other first responders as directed
- Perform administrative and receptionist duties at the operations desk; monitor video surveillance cameras and fire prevention/detection alarm notification system
- Provide duties related to fire incidents, evacuation of the building when necessary, utilizing Fire procedure
- Ensure the safety and security of all assigned equipment
- Perform other tasks as assigned
Requirements:
- High school diploma or GED and prior security experience required
- Must have NYS Security Guard License and current 8 Hour Annual Certificate
- Fire Guard License for Shelters preferred
- Excellent written and verbal communication skills necessary
- Certified in Nonviolent Crisis Intervention (CPI) preferred
- Must be able to work flexible shifts, weekends, and overtime if necessary
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