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Customer Service Ambassador
1 week ago
Aimbridge Hospitality is seeking a Customer Service Ambassador to join our team at Courtyard Atlanta Decatur Downtown/Emory. As a Customer Service Ambassador, you will be responsible for delivering exceptional guest experiences, responding to guest inquiries, and resolving any issues that may arise during their stay.
Key Responsibilities:- Provide personalized guest service, including answering questions, making recommendations, and resolving issues.
- Process guest payments, including processing credit card transactions and handling cash drops.
- Collaborate with other departments, such as housekeeping and maintenance, to ensure seamless guest experiences.
- Stay up-to-date on hotel services, facilities, and local attractions to provide informed responses to guest inquiries.
As a Customer Service Ambassador, you will have the opportunity to work in a dynamic environment and develop your skills in customer service, problem-solving, and communication.
