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Customer Service Specialist

2 months ago


Fayette, Missouri, United States Fresh Ideas Full time
Job Overview

Fresh Ideas Management is a dynamic food service management company that believes good food brings people together and creates memories. We are seeking a skilled Customer Service Specialist to join our team at Central Methodist University.

We offer a competitive hourly rate of $12.30, flexible schedules, and a comprehensive benefits package that includes medical, dental, vision, life insurance, disability insurance, retirement plan, paid time off, holiday time off, associate shopping program, health and wellness programs, discount marketplace, identity theft protection, pet insurance, commuter benefits, employee assistance program, and flexible spending accounts.

About the Job

The ideal candidate will have excellent communication skills, be able to work in a fast-paced environment, and provide exceptional customer service. Responsibilities include preparing, presenting, and serving food as needed, performing prep work such as washing, peeling, cutting, and seeding fruits and vegetables, weighing and measuring designated ingredients, carrying pans, kettles, and trays of food to and from work stations, stove, and refrigerator, storing food in designated areas following wrapping, dating, food safety, and rotation procedures, cleaning work areas, equipment, and utensils, distributing supplies, utensils, and portable equipment, utilizing approved food recipes and production standards to ensure proper quality, serving temperatures, and standard portion control, serving customers in a friendly and efficient manner, resolving customer concerns, and ensuring compliance with company service standards, inventory, and cash control procedures.

Requirements and Qualifications
  • Previous experience is not required, but excellent communication and teamwork skills are essential.
  • Able to perform physical demands of the job, including standing for long periods, lifting heavy objects, and working in a fast-paced environment.
Benefits and Opportunities

Fresh Ideas offers a dynamic and inclusive work environment where creativity, openness, and innovation flow freely. Our team members enjoy a workplace where they can grow and develop their skills, with opportunities for accelerated promotion and professional growth. We are committed to treating all employees fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.