Customer Service Sales Associate

2 weeks ago


Napa, California, United States Aimbridge Hospitality Full time

Job Overview

The Sales Associate is responsible for providing exceptional service to customers while selling merchandise in a retail environment. This role involves unpacking, verifying, and inspecting incoming goods, ensuring that damaged items or incorrect orders are rejected. The Sales Associate maintains accurate records of received items and prepares merchandise for display or sale, sorting and distributing items to the correct departments.

Qualifications

+ A High School diploma or equivalent is required.

+ A certification in sales and marketing or business management is preferred for enhanced career opportunities.

+ Strong teamwork abilities and effective oral and written communication skills are essential.

+ Excellent customer service and interpersonal skills are necessary.

+ A willingness to learn about the store's products to assist customers effectively.

+ Strong communication skills and a commitment to customer service excellence.

Key Responsibilities

+ Manage the exchange of merchandise.

+ Process payments and provide receipts to customers upon completion of sales.

+ Organize product demonstrations.

+ Assist customers in selecting merchandise.

+ Label products with price tags and arrange items attractively.

+ Recognize customer needs and recommend suitable products.

+ Demonstrate the ability to multitask and manage time effectively.

Company Overview

Aimbridge Hospitality is a leading global hotel management company, with a diverse portfolio of over 1,550 hotels across 50 states and 22 countries. Our associates are dedicated to delivering outstanding service and achieving exceptional results, thriving in a culture that encourages excellence.

Benefits

After an initial waiting period, full-time employees are eligible for a competitive benefits package, which includes:

+ Daily Pay options.

+ Comprehensive Medical, Dental, and Vision Coverage.

+ Short-Term and Long-Term Disability Income.

+ Life Insurance and AD&D Insurance.

+ Paid Time Off.

+ Employee Assistance Program.

+ 401k Retirement Plan.



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